INSTRUCTION MANUAL
VSE-2300 &
VSE-2400 SERIES
Cylindrical
Environmental Camera Housings
About this manual
Before installing and using this unit, please read
this manual carefully. Be sure to keep it available for
later reference.
SAFETY PRECAUTIONS
SICHERHEITSVORKEHRUNGEN
VORSICHT: UM EINEN ELEKTRISCHEN
SCHLAG ZU VERMEIDEN, ABDECKUNG
NICHT ENTFERNEN. WARTUNGEN ALLER
ART QUALIFIZIERTEM PERSONAL
ÜBERLASSEN.
CAUTION: TO REDUCE THE RISK OF
ELECTRICAL SHOCK, DO NOT OPEN COVERS.
NO USER SERVICEABLE PARTS INSIDE. REFER
SERVICING TO QUALIFIED SERVICE
PERSONNEL.
This label may appear on the bottom of the unit due to space
limitations.
Aus Platzgründen kann diese Warnung auf der Unterseite des
Gerätes angebracht sein.
The lightning flash with an arrowhead symbol within
an equilateral triangle is intended to alert the user
to the presence of uninsulated "dangerous voltage"
within the product's enclosure that may be of
sufficient magnitude to constitute a risk of electric
shock to persons.
Das Blitzsymbol im gleichseitigen Dreieck soll den
Benutzer auf nicht isolierte "Hochspannung" im
Gehäuse aufmerksam machen, die eventuell stark
genug ist, um einen elektrischen Schlag zu
verursachen.
Das Ausrufezeichen im gleichseitigen Dreieck soll
den Benutzer auf wichtige Bedienungs- und
Wartungsanleitungen in der dem Gerät beigefügten
Literatur aufmerksam machen.
The exclamation point within an equilateral triangle
is intended to alert the user to presence of
important operating and maintenance (servicing)
instructions in the literature accompanying the
appliance.
PRECAUCIONES DE SEGURIDAD
SECURITE
PRECAUCION: PARA REDUCIR EL RIESGO DE
CHOQUE ELÉCTRICO, FAVOR NO ABRIR LA
CUBIERTA. ESTE EQUIPO NO CONSTA DE
PIEZAS O PARTES QUE REQUIEREN SERVICIO
O MANTENIMIENTO. PARA REPARACIONES
FAVOR REFERIRSE A UN TÉCNICO
DANGER: POUR ÉVITER TOUT RISQUE
D'ÉLECTROCUTION, NE PAS OUVRIR LE
BOÎTIER. IL N'Y A PAS DE PIÈCES
REMPLAÇABLES À L'INTÉRIEUR. POUR
TOUTE RÉVISION, S'ADRESSER À UN
TECHNICIEN SPÉCIALISÉ.
CALIFICADO.
Debido a limitaciones de espacio, esta etiqueta puede aparecer en
la parte inferior de la unidad.
En raison de limitation de place, cette étiquette peut être placée
sur le dessous de l'appareil.
El símbolo representado por un relámpago con punta
de flecha dentro de un triángulo equilátero, se
muestra con el objetivo de alertar al usuario que
existen "voltages peligrosos" sin aislamiento, dentro
de la cubierta de la unidad. Dichos voltages pueden
ser de tal magnitud que constituyen un riesgo de
choque eléctrico a personas.
L'éclair fléché dans un triangle équilatéral, avertit
l'utilisateur de la présence d'une "tension
dangereuse" non isolée à l'intérieur de l'appareil et
d'une valeur suffisante pour constituer un risque
d'électrocution.
Le point d'exclamation contenu dans un triangle
équilatéral, avertit l'utilisateur de la présence, dans la
documentation qui accompagne l'appareil, de
consignes d'utilisation et de maintenance
importantes.
El símbolo de exclamación dentro de un triángulo
equilátero, se muestra con el objetivo de alertar al
ususario de que instrucciones de operación y
mantenimiento importantes acompañan al equipo.
3
CONTENTS
1
2
3
4
5
6
6.2
6.1
6.2
6.3
6.4
6.5
6.6
6.7
6.8
6.9
UNPACKING . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
SERVICE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
CARE AND MAINTENANCE . . . . . . . . . . . . . . . .4
DESCRIPTION . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
ACCESSORIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Maximum Camera/Lens Size . . . . . . . . . . . . . . . . . .5
Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Cable Requirements . . . . . . . . . . . . . . . . . . . . . . . .5
Housing Mounting . . . . . . . . . . . . . . . . . . . . . . . . . .6
Cover Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Camera/Lens Installation . . . . . . . . . . . . . . . . . . . . .6
Camera/Lens Wiring . . . . . . . . . . . . . . . . . . . . . . . .7
Video Coax Connection . . . . . . . . . . . . . . . . . . . . .9
Lens Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Camera/Lens Adjustment . . . . . . . . . . . . . . . . . . . .9
6.10 Final Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
6.11 Fuse Replacement . . . . . . . . . . . . . . . . . . . . . . . . .10
WARRANTY INFORMATION . . . . . . . . . . . . . .11
1 UNPACKING
Unpack carefully. This is mechanical equipment and should be
handled with care.
The shipping carton is the safest container in which the unit
may be transported. Save it for possible future use.
Check for the following:
2 SERVICE
•
Housing (with correct model number).
Hardware Kit - VSE-2300 Series Models:
1 1/4-20 x 3/8-in Button Head Screw.
2 1/4-20 x 1/2-in Button Head Screw.
2 1/4-in Spring Washers.
•
If the unit ever needs repair service or parts, the customer
should contact Sanyo Technical Support 1-(888)-66SANYO.
3 CARE AND MAINTENANCE
1 5/16-in Flat Washer.
2 Fittings, 3/8-in NPT.
2 Rubber Plug, 1/2-in NPT.
1 Nut, 3/8-in NPT.
Regularly scheduled maintenance will help prolong the
operation life of this unit. Clean the viewing window as
needed with a mild, nonabrasive detergent in water and a soft
cloth.
2 Fittings, 1/2-in NPT.
2 Nut, 1/2-in NPT.
1 Spacer Block.
•
Hardware Kit - VSE-2400 Series Models:
1 1/4-20 x 3/8-in Button Head Screw.
3 1/4-20 x 1/2-in Button Head Screw.
1 1/4-20 x 5/8-in Button Head Screw.
1 1/4-20 x 3/4-in Button Head Screw.
1 1/4-20 x 7/8-in Button Head Screw.
2 1/4-in Spring Washers.
4 DESCRIPTION
Cylindrical Environmental Camera Housings
Model Number: VSE-2300 and VSE-2400 Series
Highlights:
• For 1/4-inch, 1/3-inch, and 1/2-inch CCD Cameras
• Available in Multiple Sizes
1 5/16-in Flat Washer.
2 Fittings, 3/8-in NPT.
• Aluminum and Advanced Polymer Construction
• Easy Installation & Full Camera Accessibility
• Feed-through Wiring Option through the Mounting Base
• Liquid Tight Fittings on Rear of Housing
• Multiple Mounting Configurations Available
• Available with Preinstalled Heater or a Preinstalled
Heater & Blower
2 Rubber Plug, 1/2-in NPT.
1 Rubber Plug, 3/8-in NPT.
1 Nut, 3/8-in NPT.
2 Fittings, 1/2-in NPT.
2 Nut, 1/2-in NPT.
4 Spacer, 0.4 mm.
4 Spacer, 3.2 mm.
• Heater/Blower Combination Minimizes fogging and
Extends Temperature Limits
• NEMA 4 and IP65 Weatherproofing Standards
If an item appears to have been damaged in shipment, replace
it properly in its carton and notify the shipper. If any items
are missing, contact Sanyo.
4
ELECTRICAL SPECIFICATIONS
Camera Mounting: Removable camera bracket. Mounted
with two screws.
Preinstalled Heater or
Model Number
Voltage/Power (V/W)
Heater/Blower1
VSE-2300
---
Construction: Aluminum cover, aluminum base, aluminum
mounting foot, polycarbonate faceplate, glass reinforced
polycarbonate end caps, neoprene gasket, ethylene propylene
seal, and all stainless steel hardware.
VSE-2300H
VSE-2300HB
Heater
24/23
24/25
Heater/Blower
VSE-2400
---
Finish: Gray
VSE-2400H
VSE-2400HB
Heater
24/23
24/25
Heater/Blower
ENVIRONMENTAL & SAFETY SPECIFICATIONS:
1. The heaters and blowers for all models operate at 50/60 Hz.
Temperature: At external temperature of –40 °F to 122 °F
(–40 °C to 50 °C) maintains internal temperatures between
–4 °F to 131°F (–20 °C and 55 °C) with heater/blower.
Do Not Exceed 30 VAC Input on 24 VAC models.
Operation above 30 VAC violates low voltage operation
(Class 2 Specifications). Normal operation is 24 VAC.
Salt Atmosphere: MIL-STD-810E, Method 509, Procedure 1.
Enclosure Protection: IP65, Designed to meet NEMA 4.
Safety: UL, cUL, CE.
TUV Approved 24 VAC Models
Caution: Use an approved power supply incorporating
reinforced insulation from primary to secondary to isolate
unit from Mains.
MECHANICAL SPECIFICATIONS
Model Number Maximum Camera and Lens
Weight
5 ACCESSORIES:
2.68 W x 2.1 H x 10.5 L in
VSE-2300
~4 lbs. (1.8 kg)
~4 lbs. (1.8 kg)
~4 lbs. (1.8 kg)
(68 x 54 x 267 mm)
SUNSHIELDS:
2.68 W x 2.1 H x 10.5 L in
(68 x 54 x 267 mm)
VSE-2300H
Provides protection from the direct rays of sun and
promotes cooling to reduce internal housing temperatures.
Strongly recommended for housing to be used outdoors.
VSE-SS2300: For VSE-2300 Series housings.
VSE-SS2400: For VSE-2400 Series housings.
2.68 W x 2.1 H x 8.5 L in
(68 x 54 x 216 mm)
VSE-2300HB
2.8 W x 2.8 H x 11 L in
VSE-2400
~5 lbs. (2.3 kg)
~5 lbs. (2.3 kg)
~5 lbs. (2.3 kg)
(71 x 71 x 279 mm)
2.8 W x 2.8 H x 11 L in
(71 x 71 x 279 mm)
VSE-2400H
2.8 W x 2.8 H x 9 L in
(71 x 71 x 229 mm)
MOUNTS:
VSE-2400HB
MTS-2000 Mount Wall Mount: Feed-through mount
attached to the foot of housing for VSE-2300 & VSE-2400
Series housings.
Cable Entry:
VSE-2300 Series housings have two liquid tight rear fittings
that accept cable diameters from 0.17 in to 0.47 in (4.3 mm
to 11.9 mm). Two bottom feed-through liquid tight fittings
accept cable diameters from 0.18 in to 0.31 in (4.6 mm to 7.9
mm).
MTS-2030 J-mount: Feed-through J-mount for VSE-2300 &
VSE-2400 Series housings allows housing to be mounted from
ceiling.
MTS-2040 Pole Mount Adapter: For use with MTS-2000
Wall Mount.
VSE-2400 Series housings have three liquid tight rear fittings,
two of which accept cable diameters from 0.17 in to 0.47 in
(4.3 mm to 11.9 mm) and one that accepts cable diameters
from 0.18 in to 0.31 in (4.6 mm to 7.9 mm). Two bottom
feed-through liquid tight fittings accept cable diameters from
0.18 in to 0.31 in (4.6 mm to 7.9 mm).
MTS-2050 Pedestal Mount: 8-inch feed-through mount
for the VSE-2300 & VSE-2400 Series housings.
Tamperproof Kit: Contains tamper resistant screws and
bit key to tamperproof up to five housings. Call factory.
Window: 0.12 in (3 mm) thick UV-stabilized polycarbonate.
Housing Mounting: Four (4) available 1/4-20 tapped holes.
Only one set of two is required for mounting.
5
6 INSTALLATION
6.3 Housing Mounting
This installation should be made by qualified service
personnel and conform to the National Electrical Code and
applicable local codes.
1. Use the two 1/4-20 x 0.50-inch screws and 1/4-inch spring
washers provided in the hardware kit to mount the
housing to a mount or a pan/tilt. The spring washers must
be used for the screws to thread properly.
6.1 TOOLS REQUIRED
- Small flat blade screwdriver.
- Phillips screwdriver (P2).
- Adjustable wrench.
- Wire cutter/stripper/crimper tool.
- 5/32-in (or 4 mm) hex wrench.
2. The outermost set of 1/4-20 threaded holes are for
mounting to feed-through mounts and the innermost 1/4-
20 holes are for mounting to all other mounts and
pan/tilts.
6.4 Cover Removal
6.2
CABLE REQUIREMENTS
1. Loosen the top two screws on the rear of the housing.
These screws are captive and will not come out all the
way. Do not remove the bottom two screws. See
Figure 1.
VIDEO TRANSMISSION (COAXIAL)
Cable Type:
Cable Size:
RG-59/U for runs < 300 m (1000 ft).
RG-11/U for runs < 600 m (2000 ft).
Outside diameter between
4.6 mm (0.181-in)–7.9 mm (0.312-in).
Round.
Cable Shape:
Shield:
LoosenThese Screws
> 93% Braided copper shield.
Center Conductor: Stranded copper center.
DC Resistance:
< 15 Ohms/1000 (RG-59/U).
< 6 Ohms/1000 (RG-11/U).
Cable Impedence: 75 Ohm.
Agency Rating:
Environmental:
UL.
Outdoor rated.
Temperature Rating:> 80 °C.
Sources: Belden 9259.
Belden 9238.
Do Not Remove
INPUT POWER CORD - NORTH AMERICAN
Cable Type:
Cable Size:
SJTOW-A rated.
Figure 1: Loosening Captive Screws
Outside diameter between
4.3 mm (0.170 in)–11.9 mm (0.470 in).
Round.
3 conductor version and
2 conductor version.
UL/C.S.A., UL VW-1.
Outdoor rated.
2. Grasp the housing's front cap and pull forward. Do not
squeeze the cover itself. This will make it difficult to slide
off the cover. See Figure 2.
Cable Shape:
Conductors:
Grasp Here
Agency Rating:
Environmental:
Temperature Rating:105 °C.
Voltage Rating:
Sources:
300 V.
Belden 19506.
Belden 19509.
Northwire 573939.
LENS CONTROL CABLE
Cable Type:
Cable Size:
Jacketed multiconductor cable.
Figure 2: Removing the Cover
Outside diameter between
4.3 mm (0.170 in)–11.9 mm (0.470 in).
Round.
3. The cover is attached to the base. Allow the cover to
dangle from the base.
Cable Shape:
Shield:
Overall shielding.
Conductors:
Stranded 20 to 16 AWG wire.
No. of Conductors: 4 and 8.
Conductor
Insulation:
Sources:
Color coded.
Belden 9552.
Belden 9554.
6
6.5 Camera/Lens Installation
VSE-2400 Series:
1. Loosen the two screws holding the camera bracket to the
base. It is not necessary to remove them completely. See
Figure 3.
3. Attach the lens to the camera.
4. Use the various 1/4-20 screws and spacers provided to
mount the camera and the lens to the camera bracket.
6.6 Camera/Lens Wiring
WARNING: Only use the cables specified
under "INSTALLATION, Cable Requirements"
for wiring of all cameras and lenses.
6.6.1 Fittings
1. The two large 1/2-inch NPT fittings accept round cable
with diameters from 4.3 mm (0.17-inch) to 11.9 mm
(0.47-inch). The small fittings will accept cables with
diameters from 4.6 mm (0.181-inch) to 7.9 mm (0.312-
inch).
Camera
Bracket
LoosenThese
Screws
Be sure to securely tighten all fittings to ensure
a liquid-tight seal. Failure to do so could allow
water to enter the housing and damage the
camera and lens.
If a sealant is to be used, be sure it is a neutral cure type.
Sealants that release acetic acid may harm camera electronics.
Figure 3: Removing the Camera Bracket
Use of "drip loops" is recommended on the
wiring outside of the rear end cap.
2. Remove the camera bracket from the base. If you are
using the feed-through feature, refer to Section 6.8.3 at
this time.
6.6.2 Conduit
These housings are designed to allow conduit to be directly
connected.
Mounting fixed lens cameras in VSE-2300 and VSE-2400
Series Housings.
1. Attach the lens to the camera.
1. Remove the rear fittings and attach the conduit and
conduit fittings directly to the housing rear cap. The holes
accept 1/2-inch conduit fittings and PG 13.5 conduit
fittings. Any unused holes can be covered using the plugs
provided in the hardware kit.
2. Use the 1/4-20 x 3/8-inch screw to mount the camera to
the camera bracket. The lens should extend
approximately 6 mm (0.25-inch) from the front of the
camera bracket. See Figure 4.
6.6.3 Feed-through Wiring
These housings have the capability of having the cabling feed
through the foot of the housing. This requires the use of
feed-through mounts like the MTS-2000, or MTS-2030
J-mount.
Camera
Camera
Bracket
1. Prior to mounting the camera. Remove the two dome
plugs located inside the housing. See Figure 7.
6.4 mm
0.25 in
1/4-20 x 3/8 Screw
Figure 4: Attaching the Camera
7
3. The terminal block provided on /x0 units accepts wire
Rear Cap
2
ranging from 20 to 14 AWG or 1.5 mm . The terminal
block provided on /x1 units accepts wire ranging from 18
2
to 12 AWG or 2.5 mm . When using larger wire sizes,
splice to a smaller size wire at the terminal block end.
The splice may need to be enclosed in a junction box if it
does not pass through the fittings.
RemoveThese
Dome Plugs
1/2-inch
Rubber Plugs
4. A screw/terminal lug is provided for securing a safety
ground. To attach the safety grounding wire (green 115
volt, green/yellow 230 volt), first unscrew the terminal lug
and strip and crimp the grounding wire into the lug.
Attach the terminal lug to the bracket using the M4 x 10
screw provided. See Figure 8.
Foot
3/8-inch NPT
Fitting
Figure 8: Power Connections - Nonfan Units
Figure 7: Feed-through Wiring
Screw
2. Screw the two 3/8-inch NPT fittings into the foot of the
housing.
Fuseholder
Terminal
Lug
Ground
3. Pull the cabling through the fittings and into the housing.
.
.
.
Neutral
Tighten the fitting to 4.0 N m to 4.5 N m (35 in lb to
.
40 in lb). This torque rating is approximately 1 to 1-1/2
Line
Terminal Lug
(LTC 9480/00 only)
turns past the point where the fitting starts to grip the
wire. Failure to do so will result in water damage to all
electronic parts.
M4 Nut (Use a
7 mm wrench)
4. Attach the foot to the top bracket of the mount.
Figure 9: Power Connections - Fan Units
5. Cover the holes in the rear cap with the rubber plugs
provided. Push in until flush and then release.
6.6.4 Power Connections
Power connection into the housings is to be supplied through
a minimum type UL Standard "SJ" cord acceptable for
outdoor use. Installation must conform to acceptable NEC
and local codes. For 24 volt cameras, use the chart below for
selecting the proper wire size.
Ground
Terminal Lug
Recommended Maximum Cable Lengths for Housings
Equipped with 24 Volt Cameras, Heaters, and
Blowers
Neutral
Line
Screw
Fuseholder
Wire Size
Housing
meters
28.6
Distance
feet
94
2
mm
AWG
0.5
1
20
18
16
14
12
10
8
45.7
150
1.5
2.5
4
70.1
230
115.5
183.8
292.6
464.2
379
603
6
960
5. Pull any excess wire out of the housing and tighten the
10
1523
.
.
.
.
fitting to 8.5 N m to 9.0 N m (75 in lb to 80 in lb). This
torque rating is approximately 1 to 1-1/2 turns past the
point where the fitting starts to grip the wire.
2
NOTE: The use of wire sizes larger than 1.5 mm (14 AWG) will require a
splice in order to accomodate the terminal block.
1. Install one of the large 1/2-inch NPT fittings into one of
the holes in the rear cap. The terminal block side is
preferable. If you are using the feed-through option,
ignore this step.
Failure to do so will allow water to enter and damage all
electronic parts.
2. Route the power cable through the fitting in the rear cap
or one of the feed-through fittings in the foot.
8
Be sure to securely tighten all fittings to ensure a
liquid-tight seal. Failure to do so could allow water to
enter the housing and damage the camera and lens.
6.8 Lens Wiring
WARNING: Only use the cables specified
under "INSTALLATION, Cable Requirements"
for wiring of the lens.
6. Connect the supply power wires to the left side or the
top side of the terminal block provided. Strip no less than
6 mm (0.25-inch) and no more than 8 mm (0.31-inch) of
insulation away from the wire. Be sure not to nick the
wires.
1. Install the last 1/2-inch NPT fitting into the remaining hole
in the rear cap. Zoom lenses can only be installed into
VSE-2400 housings.
2. If installing a zoom lens, insert the lens control cable
through the last fitting at the rear of the housing. Attach
the lens wiring to the lens mating connector and connect
it to the lens. If mating connector is not available, connect
directly to the lens cable. Pull any excess wire out of the
7. Cut the camera power cord, leaving enough cable to
allow connection to the terminal block. Strip no less than
6 mm (0.25-inch) and no more than 8 mm (0.31-inch) of
insulation away from the wire. Be sure not to nick the
wires. Connect these wires to the left side or the top
side of the terminal block.
.
.
housing and tighten the fitting to 8.5 N m to 9.0 N m
.
.
(75 in lb to 80 in lb). This torque rating is approximately 1
to 1-1/2 turns past the point where the fitting starts to
grip the wire. Failure to do so will result in water damage
to all electronic parts.
8. On heater and heater/blower units, make sure the heater
and fan wires stay connected to the terminal block.
6.7 Video Coax Connection
NOTE: See specification on lens cord for correct plug
WARNING: Only use the cables specified under
"INSTALLATION, Cable Requirements" for
wiring of the video coax connection.
connection.
Be sure to securely tighten all fittings to
ensure a liquid-tight seal. Failure to do so
could allow water to enter the housing and
damage the camera and lens.
1. For VSE-2300 versions, install a 1/2-inch NPT fitting into
the remaining hole in the rear cap. For VSE-2400 versions,
install a 3/8-inch NPT fitting through the center small hole
of the rear cap.
3. If using a pan/tilt with a feed-through cable, insert
the camera/lens function cable in through the left fitting at
the rear of the cradle. Wire the functions as described
above or as needed.
2. Route the video coax cable through one of the fittings
installed in step 1 or one of the feed-through fittings in
the base.
Use of "drip loops" is recommended on the
wiring outside of the rear end cap.
3. Attach BNC connector to the coax and connect it to the
camera. Pull any excess wire out of the housing and
.
.
.
tighten the fitting to 8.5 N m to 9.0 N m (75 in lb to 80
6.9 Camera/Lens Adjustment
.
in lb). This torque rating is approximately 1 to 1-1/2 turns
Verify camera and lens operation before final assembly of the
cradle into the housing. Adjust the camera focus and iris as
necessary. See individual camera instructions.
past the point where the fitting starts to grip the wire.
Failure to do so will result in water damage to all
electronic parts.
6.10 Final Assembly
Be sure to securely tighten all fittings to ensure a
liquid-tight seal. Failure to do so could allow water to
enter the housing and damage the camera and lens.
1. Use the plugs or fittings provided to plug any remaining
holes in the rear cap.
2. Reinstall the cover. Align the bottom of the cover ribs
with the top of the base. Slide the cover onto the base.
Make sure the seal is not folded over or torn. Use
silicone grease to lubricate the seals if necessary. See
Figure 10.
Use of "drip loops" is recommended on the wiring
outside of the rear end cap.
9
See Detail
Cover Rib
Seal
Top of Base
Figure 10: Reinstalling the Cover
3. As the cover nears the rear cap, make sure the captive
screws in the back are not blocking the cover from
engaging into the rear cap.
4. Screw the two rear captive screws into the housing.
6.11 Fuse Replacement
1. To replace a fuse, take a flat blade screwdriver and twist
the top of the fuseholder counterclockwise about a
quarter of a turn. The fuse is spring loaded so it will eject.
2. Replace the fuse with a fuse that has the same current
rating. The fuse is a 5x20 mm slow blow cartridge type
fuse. Littelfuse Series 218 are recommended.
10
SANYO INDUSTRIAL VIDEO
HOUSINGS OR INTEGRATED CAMERA/LENS/HOUSING PACKAGES
OBLIGATIONS
In order to obtain warranty service, the product must be delivered to and picked up from an Authorized Sanyo Service Center at the user’s
expense, unless specifically stated otherwise in this warranty. The names and addresses of Authorized Sanyo Service Centers may be obtained
by calling the toll- free number listed below.
For product operation, authorized service center referral, service assistance or problem resolution, call
CUSTOMER INFORMATION 1- 800- 421- 5013
Weekdays 8: 30 AM – 5: 00 PM Pacific Time
For accessories and/ or parts, call
PARTS ORDER INFORMATION 1- 800- 726- 9662
Weekdays 8: 30 AM – 5: 00 PM Pacific Time
THIS WARRANTY IS VALID ONLY ON SANYO PRODUCTS PURCHASED OR RENTED IN THE UNITED STATES OF AMERICA,
EXCLUDING ALL U. S. TERRITORIES AND PROTECTORATES. THIS WARRANTY APPLIES ONLY TO THE ORIGINAL RETAIL
PURCHASER OR END USER. THE ORIGINAL DATED BILL OF SALE, SALES SLIP OR RENTAL AGREEMENT MUST BE SUBMITTED TO THE
AUTHORIZED SANYO SERVICE CENTER AT THE TIME WARRANTY SERVICE IS REQUESTED.
Subject to the OBLIGATIONS above and EXCLUSIONS below, SANYO Fisher Company warrants this SANYO product against defects in
materials and workmanship for the periods specified below. SFC will repair or replace (at its option) the product or any of its parts which fail to
conform to this warranty. The warranty period commences on the date the product was first purchased or rented at retail.
LABOR
PARTS
3 YEARS
3 YEARS
EXCLUSIONS
This warranty does not cover (A) the adjustment of customer- operated controls as explained in the appropriate model’s instruction manual, or
(B) the repair of any product whose serial number has been altered, defaced or removed.
This warranty shall not apply to the cabinet or cosmetic parts, batteries or routine maintenance.
This warranty does not apply to uncrating, setup, installation, removal of the product for repair or reinstallation of the product after repair.
This warranty does not apply to repairs or replacements necessitated by any cause beyond the control of SFC including, but not limited to, any
malfunction, defect or failure caused by or resulting from unauthorized service or parts, improper maintenance, operation contrary to furnished
instructions, shipping or transit accidents, modification or repair by the user, abuse, misuse, neglect, accident, incorrect power line voltage, fire,
flood or other Acts of God, or normal wear and tear.
The foregoing is in lieu of all other express warranties and SFC does not assume or authorize any party to assume for it any other obligation or
liability.
SFC DISCLAIMS ALL OTHER WARRANTIES EXPRESS OR IMPLIED, WITH REGARD TO THIS PRODUCT (INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS). IN NO EVENT SHALL SFC BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES ARISING FROM THE OWNERSHIP OR USE OF THIS PRODUCT OR FOR ANY DELAY IN THE PERFORMANCE OF ITS
OBLIGATIONS UNDER THIS WARRANTY DUE TO CAUSES BEYOND ITS CONTROL. SFC’S LIABILITY FOR ANY AND ALL LOSSES AND
DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER, ARISING OUT OF OR IN CONNECTION WITH THE SALE, USE OR
OWNERSHIP OF THIS PRODUCT INCLUDING WARRANTOR’S NEGLIGENCE, OR ALLEGED DAMAGED OR DEFECTIIVE GOODS,
WHETHER SUCH DEFECTS ARE DISCOVERABLE OR LATENT, SHALL IN NO EVENT EXCEED THE PURCHASE PRICE OF THE
PRODUCT.
ATTENTION
For your protection in the event of theft or loss of this product, please fill in the information below for you own personal records.
Model No _____________________________________________ Serial No. __________________________________________
(Located on back or bottom side of unit.)
Date of Purchase ______________________________________ Purchase Price ______________________________________
Where Purchased ___________________________________________________________________________________________
11
Sanyo Fisher Company
Security Video Division
21605 Plummer Street
Chatsworth, CA 91311
Tel: (818) 998-7322
Fax: (818) 717-2716
Technical Support: (888) 66SANYO
100 0004 001 SAN 6/02
Printed in USA
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