HEALTHY
WATER SYSTEM
Model No. W15120
Use & Care Guide
WARNING: TO PREVENT PERSONAL INJURY OR
PROPERTY DAMAGE, READ AND FOLLOW THE INSTRUCTIONS
AND WARNINGS IN THIS USE AND CARE GUIDE.
Table of Contents
Important Safeguards................................................... 1
Specifications.................................................................2
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Prepare Your AquaVié Healthy Water System
Clean the Water Bottle........................................... 3
Sanitize the Water Bottle........................................ 3
Prepare the Mineral Dispenser ............................ 3-4
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Instructions For Making AquaVié Water ................... 4-6
Cleaning Instructions
Boiling Chamber................................................. 6-7
Water Bottle........................................................... 7
Outside Surfaces .................................................... 7
Mineral Dispenser .................................................. 7
Troubleshooting Guide.............................................. 7-9
Warranty and Customer Service Information ................ 9
IMPORTANT SAFEGUARDS
Use electricity safely and wisely. Observe safety precautions when using
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your AquaVié Healthy Water System, including the following:
• Read all instructions before using.
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• Do not run the AquaVié unit without water in the boiling chamber.
Permanent damage to the boiling chamber could occur.
• Make sure the cap is removed on the water bottle and that the water
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bottle is properly placed on the base of the AquaVié unit chassis
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before starting the AquaVié Healthy Water System.
• Do not remove the water bottle or the boiling chamber while the
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AquaVié Healthy Water System is running.
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• No part of the AquaVié unit should be moved while the AquaVié
Healthy Water System is in operation.
• Always allow the boiling chamber to cool before removing it from the
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AquaVié unit.
• Do not let the cord touch hot surfaces or hang over the edge of a
counter or table.
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• Do not use the AquaVié Healthy Water System if it or its cord is
damaged or not working properly. Return the unit to Regal Ware, Inc.
for examination and/or repair.
• Avoid using extension cords.
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• Your AquaVié Healthy Water System, its boiling chamber, cord and
plug should not be immersed in any liquids, placed near a hot gas or
electric burner or in a heated oven.
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• The AquaVié Healthy Water System is not intended for and should
not be used by children or infirm persons without supervision.
Children should be supervised during operation of the AquaVié
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Healthy Water System to ensure proper safety.
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• Do not use the AquaVié Healthy Water System outdoors.
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• Use your AquaVié Healthy Water System only for the uses described
in these instructions.
SAVE THESE INSTRUCTIONS
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Keep your AquaVié Healthy Water System unit clean and replace the mineral
dispenser as recommended for ultimate performance. Do not attempt to
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repair the AquaVié unit yourself. If servicing should become necessary,
please contact Regal Ware, Inc. at 866-365-5339.
SPECIFICATIONS
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The AquaVié system is designed and intended for household use only.
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The AquaVié Healthy Water System conforms to the WQA S-400 standard
for the stated performance claims. The system water production rate is 1 gallon
per 4 hours and has the product water storage capacity of 1 gallon.
Model: AVHWS W15120. Maximum Production rate: 5.5 U.S. gallons per day
Model
Volts=V Hertz=Hz Watts=W
AMPS
Cycle
Time
(hours)
Operation
Temperature
o
o
W15120
120 V
60 Hz
750 W
6 AMPS
4.25
40 F-110 F
o
o
(5 C - 45 C)
Electric Cord Statement
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CAUTION: Your AquaVié Healthy Water System unit has a short cord as
a safety precaution to prevent injury or property damage resulting from
pulling, tripping or becoming entangled with the cord. Do not allow children
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to be near this AquaVié unit without close adult supervision. If you must
use an extension cord with this unit, the cord must be arranged so that
it will not drape or hang over the edge of a countertop or tabletop where
it can be pulled on by children or tripped over. To prevent electric shock,
injury or fire, the electrical rating of the extension cord you use must be
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the same as or more than wattage of the AquaVié unit (wattage is indicated
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on the bottom of the unit). Plug the AquaVié unit into rated voltage AC
grounded electric outlet ONLY (rated voltage found on bottom of unit).
The cord has a three-prong plug which mates with a standard three-prong
grounded wall outlet. Do not cut or remove the third prong from the
plug. If an adapter is used, be sure adapter wire and wall outlet are grounded.
If there is any doubt as to whether the outlet is properly grounded, check
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with a licensed electrician. Unplug the AquaVié Healthy Water System unit
when not in use.
CAUTION: To prevent personal injury or electric shock, do not immerse
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the AquaVié Healthy Water System unit, boiling chamber, its cord, or
plug in water or any other liquid.
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Boiling
Chamber
Cap
Water Bottle
Cap
Baffle
Cooling
Vents
Mineral
Dispenser
Flat
Gasket
Dispensing
Valve
Cord
O-Ring
Securing
Nut
Boiling Chamber
Water Bottle
AquaVié Chassis
HOW TO PREPARE YOUR
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AquaVié HEALTHY WATER SYSTEM UNIT
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Before using your AquaVié Healthy Water System unit for the first
time, please follow the steps below.
CLEAN THE WATER BOTTLE
First, make sure the dispensing valve is installed and tightened onto the water
3
bottle. Then fill the water bottle about 4 full with water. Add one or two
⁄
drops of dish detergent to the water. Do not install the mineral dispenser
at this time. Seal the bottle’s top opening with the cap supplied. Shake the
bottle vigorously and then drain. Rinse the bottle thoroughly to remove all of
the detergent.
NOTE: Do not allow the soap/water mixture to remain in the water bottle for
long periods of time. Do not use the water bottle to store liquids other than
distilled water. Liquids other than distilled water may transfer a taste or odor
to the water bottle.
TO SANITIZE WATER BOTTLE
Add 43 ounces (150 ml) of 3% hydrogen peroxide solution (H O ) to the
4
2
2
⁄
water bottle. Fill the bottle with hot (160˚F/71˚C) distilled or tap water.
Do not install the mineral dispenser at this time. Cap the water bottle
and shake the vigorously. Let stand for twenty minutes then drain thoroughly.
Rinse with room temperature distilled or tap water, then drain. Water bottle
may be used immediately or allowed to air dry.
PREPARE THE MINERAL DISPENSER
To prepare the mineral dispenser, rinse it under cold running tap water for 30
seconds. Drain excess water from dispenser. Place the mineral dispenser into
the water bottle. The same cleaning process should be used whenever a new
replacement mineral dispenser is installed. The rinsing process will help remove
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any carbon dust that formed as a result of shipping. It will also remove any
air bubbles present in the carbon. Failure to complete this step may result in
water not flowing through the mineral dispenser. If carbon dust appears in
your reservoir after your first cycle, discard (water is safe to use for plant watering).
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Your AquaVié Healthy Water System unit is now ready for use.
NOTE: For healthier, great tasting water, replace your mineral dispenser
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after producing 20 gallons of AquaVié water —about once a month for
the average family.
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INSTRUCTIONS FOR PRODUCING AquaVié WATER
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1. Place your AquaVié unit on a dry, level surface in a well ventilated
area.Plug the cord into a properly grounded rated voltage AC electrical
outlet ONLY.
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NOTE:Be sure to place the AquaVié unit in a location that provides adequate
ventilation during operation, with at least 4 inches (10 cm) of clearance to the
sides and back, and 3 inches (8 cm) to the top of the unit. Do not operate the
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AquaVié unit in an enclosed area such as a cupboard or cabinet. The unit must
be operated in air temperatures of 40˚F-110˚F (5˚C-45˚C).
2. Remove the boiling chamber from the unit by grasping its handle and
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pulling it straight out of the AquaVié chassis. Do not lift up when
pulling the boiling chamber out of the chassis.
CAUTION: To prevent personal injury, burn and/or scald injury, do not
remove the boiling chamber until it has cooled completely.
3. Remove the boiling chamber’s cap by turning it counterclockwise.
Note the four tabs at the base of the boiling chamber’s fill opening.
4. Fill the boiling chamber with cold
tap water to the bottom of the four
Tabs
tabs which equals 1 gallon (4 liters).
Do not overfill the boiling chamber.
Over-filling the boiling chamber
may result in leakage, electrical
failure, electrical hazard, or
Boiling
Chamber C
ap
Baffle
Water
Fill
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Level
damage to the AquaVié unit.
5. Replace the boiling chamber’s cap
by turning it clockwise.
Start
Button
6. Make sure the baffle is in place and
its securing nut is tightened. To do
this, insert the long end of the
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baffle, flat side down into the spout and
secure with the nut. The hole on the flat
side of the baffle should be facing down.
It is important that you tighten the
O-Ring
Flat
Gasket
Flat edge
of baffle
Baffle
securing nut, with baffle properly in
place, onto the boiling chamber before
each use. Failure to properly secure the
baffle and nut may result in leakage or
Securing
Nut
Spout
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early shut off of the AquaVié unit.
7. Wipe off any water on the outside and
bottom of the boiling chamber and around
the electrical connection.
8. Slide the boiling chamber into the chassis
and press firmly to ensure that it is properly
placed. It is important that the boiling
chamber be pressed firmly into the chassis. It
is recommended that you place one hand on
the back of the chassis and push the boiling
chamber into the chassis with the other
hand. To ensure that a tight electrical
connection is made, also press on the base
of the boiling chamber near the start
button.
Start
Button
CAUTION: To prevent personal injury or
property damage the boiling chamber must
be fully engaged prior to start-up.
Mineral
Dispenser
9. Press the “start” button at the base of the
boiling chamber.
NOTE: The button will glow when the boiling
chamber is heating; however, the light will go
out, and the boiling chamber will stop heating
if electrical power to the boiling chamber is
interrupted or stopped. If this occurs, press the
start button again to restart the cycle.
Dispensing
Valve
10. The cooling fan will not start immediately.
A delayed fan startup feature has been included
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in your AquaVié system. The fan will start once
the boiling chamber has reached a pre-determined
temperature, approximately 30-40 minutes after
starting the cycle.
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11. Place a prepared mineral dispenser (see page 3) into the opening at the
top of the water bottle. Do not install cap onto water bottle.
The bottle must be left uncapped to allow water to enter it from the
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AquaVié unit.
12. Make sure that the dispensing valve is securely tightened onto the
water bottle.
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13. The base of the AquaVié chassis has raised edges to assist in
positioning the water bottle properly. Place the water bottle on the
base of the chassis.
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NOTE: Do not remove the water bottle while the AquaVié unit is running.
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14. When the AquaVié Healthy Water System cycle is complete (about 4 to
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41 hours), the AquaVié unit will shut off automatically and the “start”
2
⁄
light will go out. The fan will continue to operate for several minutes.
Let the unit cool completely before removing the boiling
chamber from the chassis.
15. Unplug cord from wall outlet when not in use.
NOTE: Approximately 8 ounces (240 ml) of water will remain in the boiling
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chamber at the end of the AquaVié Healthy Water System cycle. This feature
reduces scale deposits in the boiling chamber.
CAUTION: To prevent personal injury, burn and/or scald injury, do
not remove the boiling chamber while the start button is illuminated
or at any time when the boiling chamber is hot. Always unplug the
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AquaVié unit from the wall outlet and allow the boiling chamber to
cool completely before removing it from the unit.
NOTE: The water bottle has been designed to hold one gallon (4 liters)
of water and to provide enough space so that the mineral dispenser does
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not remain in contact with AquaVié system water. Therefore, the water
bottle will not fill completely.
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Once the AquaVié system cycle is complete, the water bottle may be
placed in the refrigerator and used to dispense the distilled water. The
filter may be left in the water bottle or removed and stored until the next
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time the AquaVié system cycle is run. Secure the cap onto the water
bottle to avoid spilling. The cap must be opened slightly before dispensing
water. It is recommended that the water bottle NOT be placed in a freezer
as the handle may become brittle and crack.
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CLEANING INSTRUCTIONS
CAUTION: To prevent personal injury or electric shock, do not immerse
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the AquaVié Healthy Water System unit, its boiling chamber, cord or
plug in water or other liquid.
Do not use alkaline cleaning agents when cleaning. Use a soft cloth
and mild detergent.
BOILING CHAMBER
Rinse the boiling chamber after every AquaVié Healthy Water System
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cycle is completed. IMPORTANT: Allow the unit to cool completely
before removing and rinsing the boiling chamber. Remove the baffle
by unscrewing its securing nut. Inspect the baffle for scale deposits. Any scale
can be loosened and removed by bending and rolling the baffle. Half fill the
boiling chamber with tap water, agitate and discard the water. The water may
be drained through the spout. Securely reinstall the baffle and securing nut.
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It is important to wipe off all water deposits inside the AquaVié chassis,
on the base of the chassis and also all water deposits on the outside bottom
of the boiling chamber between each Water System cycle. If this is not
done, corrosion of the unit or electrical hazard may occur or it may cause the
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AquaVié unit to shut off early, before producing a full gallon of water.
Heavy scale deposits should be removed from the boiling chamber whenever
they exceed 1 16 of an inch (.16 cm). Add enough plain white distilled vinegar
⁄
to the boiling chamber so that the scale deposits are covered. Allow the vinegar
to stand for at least twenty minutes and then discard. Rinse the boiling chamber.
Repeat this process if necessary. Do not heat vinegar in boiling chamber.
A descaler or coffeemaker or kettle cleaner may also be used to clean the
boiling chamber.
WATER BOTTLE
Sanitize Water Bottle: It is recommended that this be done whenever an
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undesirable taste is detected in your AquaVié water. See page 3 under Prepare
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Your AquaVié Healthy Water System Unit for instructions on sanitizing
the water bottle.
OUTSIDE SURFACES
Use a common household glass or appliance cleaner or a damp soft cloth to
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clean the AquaVié unit’s outside surfaces. Do not use abrasive or solvent based
cleaners.
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Do not spray cleaning products directly onto the AquaVié unit.
The unit’s cooling system vents (see diagram on page 3) should be vacuumed
occasionally or cleaned with a soft brush to remove dust and debris. Failure
to do so may cause the unit to overheat, shut off early, or emit a foul odor.
MINERAL DISPENSER
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Your AquaVié unit comes with a disposable mineral dispenser cup. For healthier,
great tasting water, replace your mineral dispenser after producing 20 gallons
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of AquaVié water—about once a month for the average family. See page 3.
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TROUBLESHOOTING GUIDE
Problem
Possible Cause
Solution
Start button does
not light up.
Unit is not plugged in.
Plug the unit into a rated
voltage outlet.
Boiling chamber is not fully
inserted.
Make sure the boiling
chamber is placed properly.
See #8 on page 5
Start button lights
but fan does
not start.
The fan’s delayed start
system has not yet
activated the fan.
Wait at least 30 minutes for
the fan to start.
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AquaVié unit
Unit is not plugged in.
Plug the unit into a rated
outlet.
does not operate.
Outlet is defective or fuse
or circuit breaker has
tripped.
Check fuses or circuit
breakers or call a licensed.
electrician.
Electrical power has been
interrupted.
Press start button to restart.
See #9 on page 5.
Steam appears near
The baffle is missing or
Properly install the baffle.
See #6 on page 4.
the top of the boiling improperly installed.
chamber.
Boiling chamber cap is
missing or loose.
Securely install the boiling
chamber cap.
Water leaking from
top of unit.
The cap is on the water
bottle.
Remove the cap from the
water bottle during AquaVié
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Healthy Water System cycle.
The unit shuts
off before the cycle
is complete.
Loose baffle, missing
baffle or baffle is not
secured properly in the
spout of the boiling
chamber.
The screwed fitting can
become loose during cycles.
Assure that this fitting is
tightened before each use.
The baffle must be installed
with the flat side down (this
means that the hole is down)
and the narrow end inserted
into the spout of the boiling
chamber. See page 5.
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The unit is not in a well
ventilated area.
AquaVié system must be
operated in a well ventilated
area for proper heat dissipation.
Machine is equipped with
resetable fuse. If the machine
shuts off due to poor
ventilation, allow unit to cool
and reset. Start the machine
by reinserting the boiling
chamber and pushing the
start button. See page 5.
There is excess scale
build-up in the boiling
chamber.
Clean the boiling chamber.
See page 7.
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TROUBLESHOOTING GUIDE
Problem
Possible Cause
Solution
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AquaVié water
The mineral dispenser
Replace the mineral dispenser.
See page 3.
has an unusual taste. is contaminated.
The water bottle is in
need of cleaning.
Clean the water bottle.
See page 3.
The boiling chamber
has been over-filled.
Do not overfill the boiling
chamber. Fill to bottom of
the four tabs at the base of
the boiling chamber’s fill
opening. See #4 on page 4.
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AquaVié unit
is leaking.
The boiling chamber is not
properly installed.
Push the boiling chamber into
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the AquaVié chassis so that
both the boiling chamber and
the electrical connection are
tightly joined. See page 5.
The o-ring is damaged or
missing from the baffle.
If damaged, replace o-ring.
Make sure the o-ring is
properly placed on the baffle,
fitting in the circular groove.
See page 5.
The flat gasket between
the boiling chamber
spout and baffle is
Replace gasket.
missing or damaged.
For all warranty, parts and service needs call 866-365-5339.
R E G A L WA R E , I N C . , 1 6 7 5 R E I G L E D R I V E , K E WA S K U M , W I 5 3 0 4 0
L20038WT
Printed in USA ©2005 Regal Ware, Inc.
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