Radio Shack Cordless Telephone 43 5560 User Guide

5.8 GHz Multi-Handset Expandable  
Cordless Telephone  
with Call Waiting / Caller ID  
43-5560  
Hearing-Aid Compatible — Enables use of the phone  
with hearing aids that have a T (telephone) switch.  
Ample Talk and Standby Time — The supplied battery  
(when fully charged) provides about five hours of talk  
time or seven days of standby time.  
Distinctive Ring — Allows you to assign a distinctive  
ringer to certain memory locations. When an incoming  
call is received and the Caller ID information matches the  
information in one of the memory locations, the  
distinctive ring that has been stored for that particular  
caller sounds. (See “Distinctive Ringer Setup” on  
page 18)  
Speakerphone — lets you conduct a hands-free  
conversation using the handset speaker. (See “Making  
and Receiving Calls” on page 25)  
Convenient Extension Placement — lets you place  
accessory handsets (up to ten total) anywhere you have  
an AC outlet, regardless of phone jack location.  
Call Waiting/Caller ID — lets you answer a call even  
when you’re on the phone and see who’s calling before  
you answer.  
DirectLink Mode — lets you use two handsets like  
walkie-talkies, even if you are away from base unit. (See  
“Using the DirectLink Mode” on page 44)  
IMPORTANT  
!
!
If an icon appears at the end of a paragraph, go to the box on that page with the  
corresponding icon for pertinent information.  
— Warning  
— Important — Caution Ô — Note  
!
o
OWNER’S MANUAL  
Please read before using this equipment.  
© 2006 RadioShack Corporation.  
All Rights Reserved.  
RadioShack and RadioShack.com are trademarks  
used by RadioShack Corporation.  
ENERGYSTAR and the ENERGYSTAR certification mark  
are registered US marks.  
DirectLink is a registered trademark of Uniden Corporation.  
 
INTRODUCTION  
Thank you for purchasing a RadioShack 5.8  
GHz Multi Handset Expandable Cordless  
Telephone. Unlike other conventional  
cordless telephones, your telephone  
supports up to ten handsets on a single  
telephone line. You can add a handset to  
any room in your home or office that has an  
AC outlet. No more running to the other end  
of the house to answer the phone! You can  
transfer outside calls to other handsets. If  
you subscribe to Call Waiting with Caller ID,  
the phone shows you the incoming caller  
information, even when you are already  
talking on the phone.  
Cordless phones require AC power to  
operate. When the power is off, you cannot  
make or receive calls by using your phone.  
You should also have a phone that does not  
need AC power to operate (not a cordless  
phone), so you can still make and receive  
calls if there is an AC power failure.  
WHAT’S INCLUDED  
Make sure you have received the following  
items in the package.  
• Base unit (1)  
• Handsets (2)  
• Charger (1)  
• AC adapters (2)  
Telephone cord (1)  
• Rechargeable batteries (2)  
• Belt clips (2)  
• Wall mount Adapter (1)  
• Printed Materials  
3
 
IMPORTANT  
IMPORTANT  
!
!
Your phone operates on  
standard radio  
frequencies as allocated  
by the FCC.  
INFORMATION  
This telephone has been tested and found  
to comply with all applicable UL and FCC  
standards.  
!
It is possible for other  
radio units operating  
nearby on similar  
FCC STATEMENT  
This equipment complies with Part 68 of the  
FCC rules and the requirements adopted by the  
ACTA. On the base of this equipment is a label  
that contains, among other information, a  
product identifier in the format  
frequencies to  
unintentionally intercept  
your conversation or  
cause interference. This  
possible lack of privacy  
can occur with any  
cordless phone.  
US:AAAEQ##TXXXX. If requested, this number  
must be provided to the telephone company.  
Your phone is not intended to be used with  
party-line systems. Connection to party line  
service is subject to state tariffs. Contact the  
state public utility commission, public  
service commission, or corporation  
commission for information. Ô  
The REN is used to determine the number of  
devices that may be connected to a telephone  
line. Excessive RENs on a telephone line may  
result in the devices not ringing in response to  
an incoming call. In most but not all areas, the  
sum of RENs should not exceed five (5.0). To  
be certain of the number of devices that may  
be connected to a line, as determined by the  
total RENs, contact the local telephone  
As an ENERGYSTAR Partner,  
RadioShack Corporation has  
determined that this product  
meets the ENERGYSTAR  
guidelines for energy  
efficiency.  
company. For products approved after July  
23, 2001, the REN for this product is part of  
the product identifier that has the format  
US:AAAEQ##TXXXX. The digits represented  
by ## are the REN without a decimal point  
(e.g., 03 is a REN of 0.3). For earlier products,  
the REN is separately shown on the label.  
If you use more than one phone or other  
device on the line, add up all of the RENs. If  
the total is more than five (three in rural  
areas), your telephones might not ring. If  
ringer operation is impaired, remove a  
device from the line.  
Ô NOTE Ô  
You must not connect your  
phone to:  
coin-operated systems  
most electronic key  
telephone systems  
CAUTION: TO REDUCE THE RISK OF ELECTRIC  
WARNING: To reduce the risk of  
fire or shock hazard, do not expose  
this product to rain or moisture.  
CAUTION  
SHOCK, DO NOT REMOVE COVER OR BACK. NO USER-  
SERVICEABLE PARTS INSIDE. REFER SERVICING TO  
QUALIFIED PERSONNEL.  
RISK OF ELECTRIC  
!
SHOCK DO NOT OPEN  
The lightning symbol is intended to alert you to the presence of  
uninsulated dangerous voltage within this product’s enclosure that  
might be of sufficient magnitude to constitute a risk of electric shock.  
Do not open the product’s case.  
The exclamation symbol is intended to inform you that important operating  
and maintenance instructions are included in the literature accompanying  
this product.  
!
4
 
In the unlikely event that your phone causes  
problems on the phone line, the phone company  
can temporarily discontinue your service. If this  
happens, the phone company attempts to notify  
you in advance. If advance notice is not  
practical, the phone company notifies you as  
soon as possible and advises you of your right to  
file a complaint with the FCC.  
Also, the phone company can make changes  
to its lines, equipment, operations, or  
procedures that could affect the operation of  
this phone. The telephone company notifies  
you of these changes in advance, so you can  
take the necessary steps to prevent  
interruption of your telephone service.  
This device complies with part 15 of the FCC  
rules. Operation is subject to the following two  
conditions: (1) This device may not cause  
harmful interference, and (2) This device must  
accept any interference received, including  
interference that may cause undesired  
operation. Privacy of communications, may  
not be ensured when using this phone.  
To insure the safety of users, the FCC has  
established criteria for the amount of radio  
frequency energy various products may  
produce depending on their intended usage.  
This product has been tested and found to  
comply with the FCC’s exposure criteria. For  
body worn operation, the FCC RF exposure  
guidelines were also met when used with the  
RadioShack accessories supplied or designed  
for this product. Use of other accessories may  
not ensure compliance with FCC RF exposure  
guidelines and should be avoided.  
SURGE PROTECTION  
Your telephone has built-in protection  
circuits to reduce the risk of damage from  
surges in telephone line and power line  
current. These protection circuits meet or  
exceed the FCC requirements. However,  
lightning striking the telephone or power  
lines can damage your telephone.  
Lightning damage is not common.  
Nevertheless, if you live in an area that has  
severe electrical storms, we suggest that you  
unplug your phone when storms approach to  
reduce the possibility of damage.  
5
 
IMPORTANT SAFETY INSTRUCTIONS  
When using your telephone equipment, basic safety precautions should  
always be followed to reduce the risk of fire, electric shock and injury to  
persons, including the following:  
1. Do not use this product near water, for example, near a bathtub,  
wash bowl, kitchen sink, or laundry tub, in a wet basement or near a  
swimming pool.  
2. Avoid using a telephone (other than a cordless type) during an  
electrical storm. There may be a remote risk of electric shock from  
lightning.  
3. Do not use the telephone to report a gas leak in the vicinity of the  
leak.  
4. Use only the power cord and batteries indicated in this manual.  
Do not dispose of batteries in a fire. They may explode. Check with  
local codes for possible special disposal instructions.  
SAVE THESE INSTRUCTIONS  
6
 
IMPORTANT CALLER  
ID INFORMATION  
To use Caller ID and Call Waiting, you must  
be in an area where those services are  
available and you must subscribe to those  
services through your local phone company.  
Where Caller ID is offered, one or more  
options are generally available:  
• caller’s number only  
• caller’s name only  
• caller’s name and number  
If you subscribe to Call Waiting ID and  
Caller ID, the system can show you the  
incoming caller information, even when you  
are already talking on the phone.  
READ THIS BEFORE  
INSTALLATION  
We have designed your phone to conform  
to federal regulations and you can connect it  
to most phone lines. However, each device  
that you connect to the telephone line draws  
power from the line. We refer to this power  
draw as the phone’s ringer equivalence  
number, or REN. The REN is on the bottom  
of your phone.  
If you use more than one phone or other  
device on the line, add up all the RENs. If  
the total is more than five (three in rural  
areas), your phones might not ring. If ringer  
operation is impaired, remove one of the  
devices from the line.  
7
 
INSTALLATION  
Ô NOTE Ô  
Before using your phone, carefully peel the  
protective film off the display. The film  
protects the handset window during  
shipment and is not necessary to any phone  
function.  
If your home has specially  
wired alarm equipment  
connected to the telephone  
line, be sure that installing  
the system does not disable  
your alarm equipment.  
If you have questions about  
what will disable alarm  
equipment, contact your  
telephone company or a  
qualified installer.  
SELECTING A LOCATION  
You can place the phone’s base on a desk  
or table, or mount it on a standard wall plate  
or directly on a wall. Select a location that  
is:Ô  
• near an accessible AC outlet  
• near a telephone line jack  
• out of the way of normal activities  
• away from electrical machinery,  
electrical appliances, metal walls or  
filing cabinets, wireless intercoms,  
alarms, and room monitors  
• away from other cordless phones  
The base’s location affects the handset’s  
range. If you have a choice of several  
locations, try each to see which provides the  
best performance.  
The handset antenna is located on the  
back, above the ringer speaker. For  
maximum communication range, do not  
hold the handset in such a way as to cover  
the antenna by your hand. Also, place the  
handset in the upright position while not in  
use so the antenna can pick up the signals  
from the base.  
Correct  
When there is obstacle such as metal or  
concrete wall between the handset and the  
base, the operation might be affected. Try to  
keep free from obstruction.  
Incorrect  
8
 
Your telephone connects directly to a  
modular telephone line jack. If your  
telephone wiring does not have a modular  
jack, you can update the wiring yourself  
using jacks and adapters (available at your  
local RadioShack store), or have the  
telephone company update the wiring for  
you. You must use compatible modular  
jacks that are compliant with Part 68 of FCC  
Rules. Ô  
Ô NOTE Ô  
The USOC number of the  
jack to be installed is  
RJ11C (or RJ11W for a wall  
plate jack).  
On a Desk Top  
1. Plug one end of the supplied long  
modular cord into the TEL LINE jack on  
the back of the base.  
2. Plug the modular cord’s other end into  
a modular phone line jack.  
3. Insert the supplied AC adapter’s barrel  
plug into the DC IN 9V jack on the back  
of the base. ꢀ  
CAUTION  
You must use  
a Class 2  
!
power source  
4. Route the adapter’s cord through the  
strain relief slot on the base, then plug  
the adapter into a standard AC outlet.  
that supplies 9V DC and  
delivers at least 350mA.  
Its center tip must be set  
to positive and its plug  
must fit the phone’s DC  
IN 9V jack. The supplied  
adapter meets these  
specifications. Using an  
adapter that does not  
meet these  
On a Wall Plate or Wall  
To mount the phone directly on a wall, you  
need two screws (not supplied) with heads  
that fit into the keyhole slots on the bracket.  
Drill two holes 315/16 inches apart. Thread a  
screw into each hole, letting the heads  
extend about 1/8 inch.  
specifications could  
damage the phone or  
the adapter.  
1. Make the AC adapter and the short  
telephone line cord through the hole on  
the bracket.  
2. Slide the bracket into the notches on  
the base.  
3. Plug the adapter into a standard AC  
outlet. Hook the cord on the notch of  
the bracket.  
9
 
4. Plug the telephone line cord into the  
telephone outlet.  
5. For a wall plate,  
align the base’s  
keyhole slots  
with the wall  
plate studs and  
slide the base  
downward to secure it.  
For direct wall  
mounting, align  
the base’s  
To remove, push up  
a tab on the wall  
mount adapter as  
shown.  
keyhole slots with  
the mounting  
screws and slide  
the base downward to secure it.  
CONNECTING/CHARGING THE  
BATTERY PACK  
The phone comes with a rechargeable  
nickel-metal hydride (Ni-MH) battery pack.  
Before using your phone, you must charge it  
for about 15–20 hours.  
1. Press down and slide off the battery  
compartment cover.  
2. Lift the battery pack out of the  
compartment.  
3. Plug the battery pack’s connector into  
the socket in the compartment (the  
connector fits only one way), then place  
the battery pack in the compartment.  
4. Replace the cover.  
To charge the battery pack, place the  
handset on the base. The CHARGE indicator  
on the base lights.  
Recharge the battery pack when  
Low Batteryflashes on the display.  
10  
 
If you have trouble replacing the battery  
pack, take the phone to your local  
RadioShack for assistance.  
Recharging the Battery Pack  
• If the battery pack becomes weak  
during a call, Low Batteryflashes.  
When this happens, you cannot make a  
call until you recharge the battery  
IMPORTANT  
!
!
Be sure the battery pack is  
properly connected before  
you try to charge it. The  
CHARGE indicator lights  
when the handset is on the  
base, even if the battery  
pack is not connected.  
pack.  
!
• If the display is blank and the phone  
does not work, recharge the battery  
pack. (The battery power might be too  
low to light the display.)  
• About once a month, fully discharge the  
battery by keeping the handset off the  
base until Low Batteryflashes on  
the display. Otherwise, the battery pack  
loses its ability to fully recharge.  
• Using a damp cloth, clean the charging  
contacts on the handset about once a  
month.  
• If you are not going to use your phone  
for an extended period, disconnect the  
battery pack. This increases the battery  
pack’s usable life.  
• The supplied battery pack should last  
for about a year. If the battery pack  
does not hold a charge for more than 2  
hours after an overnight charge,  
replace it with a new 3.6-volt, 800 mAh  
battery pack with a connector that fits  
the socket in the battery compartment.  
You can order a replacement battery  
pack through RadioShack. Install the  
new battery pack and charge it for  
WARNING  
o
o
Dispose of the old battery  
pack promptly and properly.  
Do not burn or bury it.  
There is a risk of explosion  
if battery is replaced by an  
incorrect type. Dispose of  
used batteries according to  
the instructions.  
about 15–20 hours.o  
11  
 
INSTALLING A BELTCLIP  
To attach the beltclip  
Insert the beltclip into the holes on each  
side of the handset. Press down until it  
clicks.  
To remove the beltclip  
Pull either side of the beltclip to release the  
tabs from the holes.  
USING A HEADSET  
You can make or answer calls with hands-  
free convenience using an optional headset  
that has a 3/32-inch (2.5-mm) plug.  
RadioShack has a variety of headsets  
available.  
To connect the headset, gently flip open the  
rubber headset jack cover on the side of the  
handset, then insert the headset’s plug into  
the jack. Ô  
Ô NOTES Ô  
Connecting a headset disconnects the  
handset’s earpiece and microphone.  
If you place the handset  
on the base to recharge  
it while the headset is  
connected, be sure the  
handset seats properly.  
VOL/RING/ or VOL/RING/ on the handset  
also controls the headset’s volume.  
With a headset connected, you can make or  
answer calls as usual using the keys on the  
handset.  
You can use a handset  
holder (available from  
your local RadioShack  
store) to hang the  
handset on your belt for  
greater convenience  
when using a headset.  
When you finish using the headset,  
disconnect it from the handset and close the  
rubber cover to protect the jack.  
12  
 
DISPLAY AND ICONS  
Example of the standby mode display  
Ringer off icon (when the ringer is off)/ day of the week and  
time / battery icon  
ꢀꢀꢀ570ꢀꢁꢂꢃꢄꢄ#ꢀ  
ꢀꢀꢀ*CPFUGVꢀꢅꢁ  
ꢀꢀ0GYꢀ%+&ꢃꢀꢀꢆ  
Handset ID and Banner  
Number of new Caller ID calls received (If there are no new Caller  
ID messages, the Handset ID appears here.)  
4'&+#.  
/'07  
Appears  
During  
ICON  
DESCRIPTION  
Battery icons indicate the handset battery status. This  
icon changes depending on the battery status (empty,  
low, medium and full).  
Standby/  
Talk  
Standby  
Talk  
The Ringer off icon indicates that ringer is turned off.  
The Mute icon appears when you mute the handset.  
The Speaker icon appears when the handset speaker  
phone is used.  
Talk  
Talk  
The Privacy icon appears when the Privacy Mode is  
turned on.  
ANIMATION DISPLAYS  
The handsets have a variety of animation displays. Below are examples  
of the animation screens and what they mean:  
Turning on the phone  
Hanging up the phone Confirmation (Done!)  
Deleting (Deleted!)  
ꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢁꢂꢃꢄ  
ꢀꢀꢀ9GNEQOGꢁ  
ꢀꢀꢀꢀꢀꢀ'PF  
ꢀꢀꢀꢀꢀꢀ&QPGꢁ  
ꢀꢀꢀꢀ&GNGVGFꢁ  
ꢀ2NGCUGꢀ9CKVꢂꢂꢂ  
4'&+#.  
/'07  
Making a call  
Find Handset/Paging  
the Handset  
ꢀ6CNM  
ꢀꢀꢀꢀꢀ2CIKPI  
ꢀꢀꢀꢀꢀꢀꢀꢀꢀꢁꢂꢃꢄ  
/76'  
%9&:  
24+8#%;  
Also, the animation display changes depending on the ringer volume setting.  
ꢀ4KPIGTꢀ8QNWOG  
ꢀ4KPIGTꢀ8QNWOG  
ꢀ4KPIGTꢀ8QNWOG  
?
4'&+#.  
/'07  
4'&+#.  
/'07  
4'&+#.  
/'07  
Out of Range  
Unavailable  
Low Battery  
ꢀꢀ1WVꢀ1Hꢀ4CPIG  
ꢀꢀ7PCXCKNCDNG  
ꢀꢀ.QYꢀ$CVVGT[  
4'&+#.  
/'07  
4'&+#.  
/'07  
13  
 
SOFT KEY FUNCTION  
“Soft” keys are keys that change function  
during the operation of the phone. There are  
three soft keys on each handset. Soft Keys  
allow you to:  
Ô NOTES Ô  
The soft keys will not  
appear while the  
handset is charging.  
• Access the main menu  
• Set up CIDCW options  
• Store or edit phone numbers  
Standby Mode - The  
handset is not in use and  
talk/FLASH has not  
been pressed.  
• Redial one of the last three numbers  
dialed from the handset  
• Access voice mail waiting  
The function of each soft key is determined  
by the icon that appears directly above it.  
For example, when the handset is in  
standby mode, pressing soft key 1 will redial  
the last dialed number. When the handset is  
in talk mode, pressing soft key 1 will mute  
the microphone. Ô  
Complete information on the features  
controlled by the soft keys can be found  
under each feature.  
In standby mode  
ꢀꢀꢀ570ꢀꢁꢂꢃꢄꢄ#ꢀ  
ꢀꢀꢀ*CPFUGVꢀꢅꢁ  
ꢀꢀ0GYꢀ%+&ꢃꢀꢀꢆ  
4'&+#.  
/'07  
Soft key 1 Soft key 2 Soft key 3  
In talk mode  
6CNM  
ꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢁꢂꢁꢁ  
24+8#%;  
/76'  
%9&:  
Soft key 1 Soft key 2 Soft key 3  
14  
 
MAIN MENU  
OPTIONS  
Your phone has five main menu options:  
DirectLink Mode, Room/Baby Monitor,  
Handset Setup, Global Setup and Deregister  
HS. Ô  
Ô NOTES Ô  
For Global Setup and  
Deregister HS menu  
options, make sure the  
line is not in use and the  
handsets are within  
range of the base.  
DEFAULT SETTINGS  
The default settings set from the factory  
match the features that most people use.  
You may not need to change them.  
However, there are a number of options you  
must set and entries you must make in  
memory to take full advantage of all the  
phone features. The table below lists the  
default settings.  
Main menu flow chart is  
provided on page 52.  
Function  
Default Settings  
Edit Voice Mail  
Ringer Tones  
Distinctive Ring  
Auto Talk  
None  
Flicker  
On  
Off  
Anykey Answer  
Banner  
Off  
“ “  
Language  
English  
Contrast  
level 5  
Key Touch Tone  
Animation Screen  
Day & Time  
CIDCW  
On  
On  
SUN 12:00 AM  
CW On /CWDX Off  
None  
Area Code  
Dial Mode  
Tone  
Voice Mail Tone  
On  
15  
 
SETTING MENU  
OPTIONS  
USING THE INTERFACE  
Below are some tips for using the software  
interface on your phone.  
• Press the MENU soft key to access the  
main menu.  
• Use VOL/RING/ or VOL/RING/ to  
scroll through options.  
• Press the OK soft key to make a  
selection.  
• Press the BACK soft key to return to the  
previous screen.  
• Press end to exit the menu.  
DirectLink Mode  
In DirectLink® mode, a pair of handsets can  
function as two-way radios. DirectLink Mode  
allows two handsets to communicate with  
each other without the base unit or a  
telephone line. Use them at sporting events  
or while shopping to stay in contact with  
family members or friends. You must set  
both handsets to DirectLink Mode to  
activate this feature. For detailed operation  
instruction, refer to “Using the DirectLink  
Mode” on page 44. Ô  
Ô NOTE Ô  
You must have at least two  
handsets to use Direct Link  
Mode.  
16  
 
Room/Baby Monitor  
This feature allows you to monitor sounds in  
another room. Place the handset in the  
room you wish to monitor; it will function as  
a microphone. A second handset can be set  
to function as a remote speaker, allowing  
you to monitor sounds in the room. Ô  
Ô NOTE Ô  
This feature only works  
when the handset(s) is  
within the range of the  
base.  
Using Room/Baby Monitor  
1. Press the MENU soft key and select the  
Room Monitor menu. To Room  
Monitorappears.  
2. Select the handset you want to monitor  
by using VOL/RING/ or VOL/RING/  
.
3. Press the OK soft key.  
RoomMonitorappears, and you hear  
sounds in the room where the handset  
is installed.  
4. To turn off the Room Monitor, press the  
END soft key, or end.  
Handset Setup  
The following submenu options must be set  
separately for each handset.  
Programming your Voice Mail  
Access Number  
1. Press the MENU soft key. Select the  
Handset Setup menu, and then the Edit  
Voice Mail submenu. Edit V_mail  
No.appears.  
2. Enter your personal access number  
using the number keypad (0-9),  
/tone/<, #/>, the DELETE soft key, or  
the PAUSE soft key (up to 20 digits).  
*
3. Press the OK soft key. You will hear the  
confirmation tone.  
To delete the current Voice Mail Access  
Number, delete all numbers in Step 2 using  
the DELETE soft key and the OK soft key.  
17  
 
Selecting a Ringer Tone  
Ringer Tone lets you choose from ten ringer  
tones or ten melodies:  
• Ringers (Flicker, Clatter, Soft Alert,  
Wake Up, Light Bug, Beep Boop, Tone  
Board, Chip Chop, Party Clap,  
Reminder)  
• Melodies (Beethoven’s Symphony #9  
[Beethoven9], For Elise [Elise], We  
Wish You A Merry Christmas [Merry-  
Xmas], Home Sweet Home [Hm Swt  
Hm], Lorri Song #6 [Lorri Song], When  
Irish Eyes Are Smiling [Irish Eyes],  
Aura Lee, Let Me Call You Sweet Heart  
[Sweetheart], Star Spangled Banner  
[Star Spngl], Old MacDonald [Old  
MacDld])  
You must set a separate ringer tone on  
each handset.  
1. Press the MENU soft key. Select the  
Handset Setup menu, and then the  
Ringer Tones submenu.  
2. Press VOL/RING/ or VOL/RING/ to  
move the pointer. You will hear the  
ringer or melody as you scroll through  
the options.  
3. When you reach the ringer tone you  
want, press the OK soft key. You will  
hear a confirmation tone.  
Distinctive Ringer Setup  
Distinctive Ringer allows you to assign a  
designated ring tone to a stored phonebook  
number (100 stored locations available).  
When a call is received and the Caller ID  
information matches the information in one  
of the phonebook memory locations, the  
phone uses the distinctive ring assigned to  
that particular caller. You can assign  
distinctive rings to multiple phonebook  
18  
 
memory locations. Switching the setting to  
Distinctive Ring Off disables distinctive  
ringing: all incoming calls will have a normal  
ring tone. Switching to Distinctive Ring On  
activates all programmed distinctive ring  
memory locations.  
1. Press the MENU soft key. Select the  
Handset Setup menu, and then the  
Distinctive Ring submenu.  
2. Press VOL/RING/ or VOL/RING/ to  
select Onor Off.  
3. Press the OK soft key. You will hear a  
confirmation tone.  
Setting the Auto Talk  
Autotalk allows you to answer the phone  
simply by removing the handset from the  
cradle. You do not have to press any keys  
to answer the call.  
1. Press the MENU soft key. Select the  
Handset Setup menu and then the Auto  
Talk submenu.  
2. Press VOL/RING/ or VOL/RING/ to  
select Onor Off.  
3. Press the OK soft key. You will hear a  
confirmation tone.  
Setting the Anykey Answer  
Any Key Answer allows you to answer the  
phone by pressing any number key,  
/tone/<, or #/> on the handset.  
*
1. Press the MENU soft key. Select the  
Handset Setup menu, and then the  
Anykey Answer submenu.  
2. Press VOL/RING/ or VOL/RING/ to  
select Onor Off.  
3. Press the OK soft key. You will hear a  
confirmation tone.  
19  
 
Setting the True Banner  
True Banner lets you customize the name  
your handset displays.  
The name will be displayed on the LCD  
screen during Standby Mode, Intercom,  
Intercom Hold, Room Monitor and Copy  
Phonebook operation. The banner name  
will be displayed on the receiving handset  
as well.  
1. Press the MENU soft key. Select the  
Handset Setup menu, and then the  
Banner submenu.  
2. Use the number keypad (0-9),  
/tone/<, #/>, or the DELETE soft key to  
enter or edit the name.  
*
3. Press the OK soft key. You will hear a  
confirmation tone.  
Selecting a Language  
Language selects which language the menu  
display will use. Choose from English,  
French, or Spanish.  
1. Press the MENU soft key. Select the  
Handset Setup menu, and then the  
Language submenu.  
2. Press VOL/RING/ or VOL/RING/ to  
choose “English”, “Français” (French),  
or “Español” (Spanish).  
3. Press the OK soft key. You will hear a  
confirmation tone.  
Adjusting the LCD Contrast  
Contrast adjusts the handset LCD  
brightness. Choose one of the 10 levels for  
optimum viewing.  
1. Press the MENU soft key. Select the  
Handset Setup menu and then the  
Contrast submenu.  
20  
 
2. Press VOL/RING/ or VOL/RING/ to  
adjust the contrast of the LCD (10  
levels).  
3. Press the OK soft key. You will hear a  
confirmation tone.  
Setting the Key Touch Tone  
Key Touch Tone is the tone your keypad  
makes when keys are pressed. You can  
turn this tone on or off.  
1. Press the MENU soft key. Select the  
Handset Setup menu and then the Key  
Touch Tone submenu.  
2. Press VOL/RING/ or VOL/RING/ to  
select Onor Off.  
3. Press the OK soft key. You will hear a  
confirmation tone.  
Setting the Animation Screen  
The Animation screen displays animations  
on the handset LCD. The animations will be  
displayed on the LCD screen during a call,  
ringer volume setting, when you hang up,  
and during other functions.  
See “Animation Displays” on page 13 for all  
the available screens.  
1. Press the MENU soft key. Select the  
Handset Setup menu and then the  
Animation Screen submenu.  
2. Press VOL/RING/ or VOL/RING/ to  
select Onor Off.  
3. Press the OK soft key. You will hear a  
confirmation tone.  
Global Setup  
Ô NOTE Ô  
For setting the Day and  
Time, the time-out is  
If you change one of the global settings, you  
change that setting for all registered  
handsets. Only one handset can change  
global settings at a time. Ô  
extended to two minutes.  
21  
 
Setting Day and Time  
Day & Time sets the day and time of your  
display.  
1. Press the MENU soft key. Select the  
Global Setup menu, and then the Day  
& Time submenu option.  
2. Press VOL/RING/ or VOL/RING/ to  
select the day of the week, and then  
the  
soft key.  
3. Press VOL/RING/ or VOL/RING/ to  
set hour, and then press the  
key.  
soft  
4. Press VOL/RING/ or VOL/RING/ to  
set minute, and then press the  
key.  
soft  
5. Press VOL/RING/ or VOL/RING/ to  
choose AMor PM, and then press the  
SAVE soft key. You will hear a  
confirmation tone.  
Setting CIDCW (Caller ID on  
Call Waiting)  
Caller ID on Call Waiting (CIDCW) displays  
the name and number of an incoming call  
while you are on the line. Call Waiting  
Deluxe (CWDX) allows you to handle call  
waiting calls in seven different ways.  
1. Press the MENU soft key. Select the  
Global Setup menu, and then the  
CIDCW submenu.  
2. Press VOL/RING/ or VOL/RING/ to  
select CW On/CWDX On, CW On/CWDX  
Off, or CW Off/CWDX Off, and then  
press the OK soft key. You will hear a  
confirmation tone.  
22  
 
Setting the Area Code  
If you enter a 3-digit area code number in  
the “Area Code” option, your local area  
code does not appear in the Caller ID  
message. For calls received from outside  
your local area code, you will see a full 10-  
digit number. Ô  
Ô NOTES Ô  
If your calling area  
requires 10-digit dialing,  
do not program this  
option.  
If the area code has  
already been stored in  
memory, the stored area  
code will be displayed.  
To change it, use the  
DELETE soft key and  
number keys to enter the  
new area code.  
1. Press the MENU soft key. Select the  
Global Setup menu, and then the Area  
Code submenu.  
2. Press the number keypad (0-9) to enter  
a 3-digit area code.  
3. Press the OK soft key. You will hear a  
confirmation tone.  
Setting the Dial Mode  
Sets the dial mode to tone or pulse. Most  
phone systems use tone dialing; the default  
setting is tone dialing. Set the dialing mode  
to match the dialing system used by your  
local phone service.  
• If you are not sure of your dialing  
system, set the unit to tone dialing.  
Make a trial call. If the call connects,  
leave the setting as is; otherwise set  
the unit to pulse dialing.  
• If your phone system requires pulse  
dialing and you need to send DTMF  
tones in certain situations during a call,  
you may switch over to tone dialing  
(refer to “Tone Dialing Switch over” on  
page 28).  
1. Press the MENU soft key. Select the  
Global Setup menu, and then the Dial  
Mode submenu.  
2. Press VOL/RING/ or VOL/RING/ to  
select Toneor Pulse(the initial  
setting is Tone).  
3. Press the OK soft key. You will hear a  
confirmation tone.  
23  
 
Setting Voice Mail Tone  
Voice Mail Tone sets the voice mail tone. If  
your service does not support SDT  
message signal, set your VMWI (Visual  
Message Waiting Indicator) not to detect  
SDT message signal.  
1. Press MENU soft key. Select the Global  
Setup menu, and then the Voice Mail  
Tone Submenu.  
2. Press VOL/RING/ or VOL/RING/ to  
set the voice message indication (SDT  
message signal) to Onor Off.  
3. Press the OK soft key. You will hear a  
confirmation tone.  
Deregister the Handset  
Deregister HS clears the handset’s ID from  
the main base unit and the base ID from the  
handset. You will usually only deregister the  
handset if you are having a problem with  
your phone.  
1. Press the MENU soft key. Select  
Deregister HS menu. Deregister  
HS?appears.  
2. Press VOL/RING/ or VOL/RING/ to  
select Yesand then the OK soft key.  
When de-registration is complete you  
will hear a confirmation tone, and  
Deregistration Complete  
appears.  
3. After deregistering the handset, place  
the handset to the base to register. You  
must reregister the handset before you  
can use it.  
24  
 
MAKING AND  
Ô NOTES Ô  
RECEIVING CALLS  
To set Auto talk, see  
“Setting the Auto Talk”  
on page 19, or to set  
Anykey Answer see  
“Setting the Anykey  
Answer” on page 19.  
From the Handset  
This handset has a built-in speakerphone  
that allows you to have a hands-free  
conversation. This feature allows you to  
communicate easily while performing other  
tasks, such as cooking. appears during  
hands-free conversations. Ô  
The handset microphone  
is located at the bottom  
of the handset. Position  
yourself as near to the  
handset as possible and  
speak clearly.  
You can easily switch a call from normal  
conversation to hands-free conversation.  
To switch a call, press SPEAKER during the  
call.  
If the line is in use by  
another handset(s),  
Line In Useappears  
in the display of all  
registered handset’s  
display that are not in  
use.  
From the Handset  
Normal  
conversation  
Hands-free  
conversation  
Handset On the  
Cradle  
Pick up the  
handset (Auto  
Talk) or pick up  
the handset and  
press  
To  
answer a talk/FLASH.  
Handset Off the Handset Off the  
Cradle Cradle  
call Ô  
Press any number Press SPEAKER.  
key, /tone/<, or  
*
#/> (Anykey  
Answer), or press  
talk/FLASH.  
Handset Off the Handset Off the  
Cradle  
Cradle  
1)Press  
1)Press  
talk/FLASH.  
SPEAKER.  
2)Listen for the  
dial tone.  
3)Dial the number. 3)Dial the number.  
OR OR  
Dial the number, Dial the number,  
2)Listen for the  
dial tone.  
To make  
a call Ô  
and then press  
and then press  
talk/FLASH.  
SPEAKER.  
25  
 
From the Handset  
Normal  
conversation  
Hands-free  
conversation  
To hang Press end or return the handset to the  
up cradle (Auto Standby).  
Toentera When you dial the number in standby  
pause mode, press the PAUSE soft key. P  
within the appears in the display, which  
dialing  
represents a pause.  
sequence  
PLACING A CALL ON HOLD  
1. During a call, press INTCM/HOLD. The  
call will be put on hold. Ô  
Ô NOTES Ô  
Placing a Call on Hold  
While a call is on hold,  
CIDCW can not be  
received.  
2. To talk to the caller, press talk/FLASH or  
SPEAKER. The phone will return back  
to the call.  
If you leave a call on  
hold for more than ten  
seconds, the display  
screen will read, Line  
On Hold.  
REDIALING A CALL  
The last three phone numbers dialed can be  
quickly redialed from the handset. Redial  
numbers stored in the handset are  
independent from each other. Ô  
Redialing a Call  
If the number exceeds  
32 digits, only the first 32  
digits are retained in  
redial memory.  
1. With the phone in standby mode, press  
the REDIAL soft key.  
If the redial memory is  
empty, you will hear a  
beep.  
2. Press VOL/RING/ or VOL/RING/ to  
scroll through the last three dialed  
numbers.  
3. Press talk/FLASH or SPEAKER on the  
handset. The selected number is  
dialed.  
4. To hang up, press end.  
Deleting a Redial Record  
1. With the phone in standby mode, press  
the REDIAL soft key.  
26  
 
2. Press VOL/RING/ or VOL/RING/  
repeatedly to display the number to be  
deleted.  
3. Press the DELETE soft key.  
4. Press VOL/RING/ or VOL/RING/ to  
choose Yes.  
5. Press the OK soft key. The redialed  
number is deleted.  
Storing a Redial Record  
1. With the phone in standby mode, press  
the REDIAL soft key.  
2. Press VOL/RING/ or VOL/RING/  
repeatedly to display the number to be  
stored.  
3. Press the STORE soft key. Store/  
Edit Nameappears.  
4. To complete the setting, follow the  
steps 3-8 in “Storing Phone Numbers,  
Names, Distinctive Rings, and Speed  
Dials” on page 31.  
ADJUSTING THE HANDSET  
RINGER, EARPIECE AND  
SPEAKER VOLUME  
You can adjust the handset ringer and  
earpiece/speaker volume separately.  
Press the volume up key or volume down  
key (labelled as VOL/RING/ or VOL/RING/  
) in standby mode to select one of three  
ringer volume (off, low, or high). Ô  
Ô NOTE Ô  
When you press volume up  
key (VOL/RING/ ) in the  
maximum volume level or  
volume down key (VOL/  
RING/ ) in the lowest  
volume level, an error tone  
sounds.  
Pressing the volume up key or volume down  
key (labelled as VOL/RING/ or VOL/RING/  
key) during a call will change the earpiece  
volume of the handset. This setting will  
remain in effect after the telephone call has  
ended.  
27  
 
TEMPORARILY MUTING THE  
RINGER  
You can mute the ringer individually on a  
handset. When the phone is ringing,  
pressing the MUTE soft key on the handset  
you want to mute. This mute will last for the  
current incoming call only. The ringer tone  
will return to the previous setting on the next  
incoming call. Ô  
Ô NOTE Ô  
While charging a handset,  
you can not mute the ringer  
tone for the handset.  
MUTE MICROPHONE  
You can temporarily mute the microphone  
so that the caller cannot hear you. Press the  
MUTE soft key during talk mode to mute the  
microphone.  
Mute Onand appear in the display. To  
cancel muting, press the MUTE soft key  
again. Mute Offappears.  
TONE DIALING SWITCH OVER  
Some telephone companies use equipment  
that requires pulse dialing (sometimes  
referred to as rotary dialing). If you need to  
enter tone dialing digits, you can switch-  
Ô NOTES Ô  
The tone feature only  
applies when the dial  
mode is set to pulse.  
This special number can over to tone dialing during the call. This  
be stored in a memory  
feature is useful when you need tone dialing  
to use automated systems, for example,  
entering your bank account number after  
you have called your bank. Ô  
location.  
This is referred to as  
Chain Dialing (see  
“Chain Dialing” on  
page 37).  
Initially make your call with the pulse dialing  
mode. Once your call connects, press  
/tone/<. Enter the desired number. These  
*
digits will be sent as tone dialing. Once the  
call ends, the tone mode is cancelled and  
pulse dialing mode resumes.  
TRAVELLING OUT-OF-RANGE  
During a call, as you begin to move your  
handset too far from your base unit, noise  
may increase. If you pass the range limits of  
the base unit, you will hear a beep and see  
Out of Rangeon the display, and then  
the handset returns to standby mode.  
28  
 
PRIVACY MODE  
Privacy mode prevents interruption from  
other registered handsets. This works only  
when the phone is in use.  
Press the PRIVACY soft key on the handset  
during talk mode.  
Privacy Mode Onand appear in the  
display. To exit Privacy Mode, press the  
PRIVACY soft key again. Privacy Mode  
Offappears.  
THREE-WAY CONFERENCING  
The phone permits three-way conversations  
between two handsets and an outside line.  
1. Initiate the call normally. Once the call  
is in progress, other people can join the  
call.  
2. To join a conference call, press  
talk/FLASH or SPEAKER to use the  
handset speakerphone.  
3. To leave a conference call, simply hang  
up as you normally would. All other  
parties will remain connected.  
4. To end a conference call completely, all  
local parties must hang up. The  
conference call will also end when the  
calling party hang up.  
FLASH AND CALL WAITING  
If you have Call Waiting service and a call  
waiting tone sounds while you are on a call,  
press talk/FLASH to accept the waiting call.  
There is a short pause, and then you will  
hear the new caller. To return to the original  
caller, press talk/FLASH again. Ô  
Ô NOTE Ô  
You must subscribe through  
your local telephone  
company to receive Call  
Waiting or Caller ID on call  
waiting service.  
29  
 
USING ONE TOUCH VOICE  
Ô NOTEÔ  
MAIL ACCESS  
You must subscribe to  
voice mail service from your  
telephone company in order  
to use this feature. The  
voice mail service company  
will provide you with the  
access number.  
If you subscribe to voice mail service, you  
can use your phone to access your voice  
mailbox. The new message LED flashes  
whenever you have messages waiting in  
your voice mailbox.  
Just program the handset with your access  
number, and you can get your messages at  
the touch of a key on the handset.  
The voice mail service provider will supply  
you with the access number. This number  
may be simply a phone number. Refer to  
the provider’s literature.  
To program or delete your Voice Mail  
Access Number, See page 17.  
Dialing your Voice Mail Service  
Once you’ve programmed your personal  
access number, you can dial your mailbox  
with the touch of a key. When you have  
messages, simply press the  
soft key.  
If you have not entered the access number  
or it has been deleted, when you press the  
soft key, No Number Stored To  
store number press [MENU]appears  
and you will hear a beep. The phone returns  
to standby mode.  
Resetting the New Message LED  
The LED flashes when you have new  
messages in the voice mail service. If the  
LED remains on after you’ve retrieved your  
messages, you may need to reset the  
indicators. With the phone is in standby  
mode, press and hold PAGE on the base  
until the paging sound stops (about 5  
seconds).  
30  
 
PHONEBOOK  
The Phonebook allows you to dial a number  
using just a few key presses. Your phone  
stores names/numbers in the phonebook  
memory location, and you can search  
names in alphabetical order. You have a  
total of 100 locations that can be used for  
the phonebook (including the speed dials)  
and Caller ID messages.  
STORING PHONE NUMBERS,  
NAMES, DISTINCTIVE RINGS,  
AND SPEED DIALS  
1. When the phone is in standby mode,  
press  
.
The handset displays the following  
items:  
(1st line) The number of the phonebook  
locations used  
(2nd line) How to search (press the  
number keypad, VOL/RING/ or  
VOL/RING/  
)
(3rd line) How to enter the storing  
operation (press the STORE soft key)  
(4th line) The BACK, COPY, and STORE  
soft keys  
2. Press the STORE soft key, Store/  
Ô NOTE Ô  
Edit Nameappears. Ô  
When the memory is full,  
you will hear a beep and  
Memory Fullappears.  
You cannot store additional  
names and numbers when  
the memory is full.  
3. Enter the name (up to 16 characters)  
by using the number keypad (see  
“Steps for Entering Names and Special  
Characters” on page 32).  
If a name is not required, go to step 4.  
<No Name> will be used as the name.  
4. Press the OK soft key to store the  
name, Store/Edit No.appears.  
31  
 
5. Press the number keypad to enter the  
phone number (up to 20 digits), press  
the OK soft key to store the number. Ô  
Ô NOTES Ô  
Storing Phone Numbers,  
Names, Distinctive Rings,  
and Speed Dial  
6. Distinctive Ringappears. Press  
VOL/RING/ or VOL/RING/ to move  
the pointer to one of the Distinctive  
Ring options, and then press the OK  
soft key. Ô  
The pause key counts as  
one digit. Pressing the  
PAUSE soft key, more  
than once increases the  
length of the pause  
between numbers. Each  
pause represents a two  
second delay.  
7. Speed Dialappears. Press  
VOL/RING/ or VOL/RING/ to move  
the pointer to select the Speed dial  
location (ten locations: SPD1-SPD0).  
Ô
If you choose not to  
store a “Distinctive  
Ring”, simply select the  
“No Selectn” option.  
8. Press the OK soft key. You will hear a  
confirmation tone, and Done!appears  
in the display.  
Selecting a speed dial  
location where a number  
is already stored,  
releases the old  
number’s speed dial  
setting. The new number  
will be stored in the  
speed dial location.  
STEPS FOR ENTERING NAMES  
AND SPECIAL CHARACTERS  
Refer to the letters on the number keys to  
select the desired characters. With each  
press of a number key (0-9), the displayed  
character appears in the following order:  
If you choose not to  
store the name/number  
as a Speed Dial, simply  
select the “No Selectn”  
option.  
upper case letters first, lower case letters  
next and finally the number corresponding  
to the key.Ô  
Steps for Entering Names  
and Special Characters  
Number of times key is pressed  
If the next character  
uses the same number  
key, you must press #/>  
to move the cursor over.  
Otherwise the next time  
you press the number  
key, it changes the  
character that was  
previously set.  
32  
 
If you make a mistake while entering a  
name, use /tone/< or #/> to move the cursor  
*
to the incorrect character.  
Press the DELETE soft key to erase the  
wrong character, and then enter the correct  
character.  
To delete all characters, press and hold the  
DELETE soft key.  
For example, to enter Movies:  
1. When the phone is in standby mode,  
press  
.
2. Press the STORE soft key, Store/  
Edit Nameappears.  
3. Press 6 once, and then press #/> to  
move the cursor to the right.  
4. Press 6 six times.  
5. Press 8 six times.  
6. Press 4 six times.  
7. Press 3 five times.  
8. Press 7 eight times.  
9. When finished, press the OK soft key.  
To continue to store the telephone number,  
proceed to step 5 on page 32.  
VIEWING THE PHONEBOOK  
Your phone stores names/numbers in the  
phonebook memory locations, and you can  
search names in alphabetical order. You  
can view the phonebook even while the  
phone is in use.  
1. Press  
.
33  
 
2. Press VOL/RING/ or VOL/RING/ , or  
the number keypad to scroll through the  
phonebook locations. Phonebook  
locations appear in alphabetical order  
(from first to last when you press  
VOL/RING/ , from last to first when you  
press VOL/RING/ ).  
You can also use letters on the number  
keys to select the first letter of the  
desired name. Press a number key (2-9  
and 0) once for the first letter, press  
twice for the second letter, and so on.  
The first location that begins with the  
letter you entered appears.  
For example, to search for “Movies”,  
press 6 once. Press VOL/RING/ or  
VOL/RING/ , until the phonebook  
location is displayed.  
3. To finish the viewing operation, press  
end or the BACK soft key (or talk/FLASH  
during a call). Ô  
Ô NOTE Ô  
During a call, don’t press  
end or the call will be  
disconnected.  
MAKING CALLS USING THE  
PHONEBOOK  
From Standby Mode  
1. When the phone is in standby mode,  
view the phonebook location to dial  
(see “Viewing the Phonebook” on  
page 33).  
2. Press talk/FLASH or SPEAKER. The  
displayed number is dialed.  
3. To hang up press end.  
34  
 
From Talk Mode  
1. Press talk/FLASH or SPEAKER.  
2. View the phonebook location to dial  
(see “Viewing the Phonebook” on  
page 33).  
3. Press the DIAL soft key. The number in  
the displayed phonebook location is  
dialed.  
4. To hang up press end.  
SPEED DIALING  
If you store a phone number in a speed dial  
memory location (ten locations: SPD1 -  
SPD0), you can use the speed dialing  
feature. When the phone is in standby  
mode, press and hold a number key (0-9)  
associated with the speed dial until the  
phone number appears and then press talk/  
FLASH or SPEAKER. The number stored in  
the speed dial (SPD1 - SPD0) is dialed.  
EDITING OR ERASING A DATA  
1. When the phone is in standby mode,  
press  
.
2. Press VOL/RING/ or VOL/RING/ , or  
the number keypad to view the  
phonebook locations (see “Viewing the  
Phonebook” on page 33).  
Editing the Stored Data  
1. When the phonebook location to be  
edited appears, press the EDIT soft key.  
Store/Edit Nameappears.  
2. Follow the steps 3 to 7 under “Storing  
Phone Numbers, Names, Distinctive  
Rings, and Speed Dials” on page 31-32  
to complete the editing operation.  
35  
 
3. Press the OK soft key. You will hear a  
confirmation tone.  
Deleting the Stored Data  
1. When the phonebook location to be  
deleted appears, press the DELETE soft  
key. Delete Memory?appears.  
2. Press VOL/RING/ or VOL/RING/ to  
move the pointer to Yes.  
3. Press the OK soft key. You will hear a  
confirmation tone. Deleted!appears  
in the display.  
COPYING PHONEBOOK  
LOCATIONS  
Copy Phonebook allows you to transfer  
stored phonebook locations from handset to  
handset without having to manually re-enter  
names and numbers. You can transfer one  
memory (phonebook location) at a time, or  
all memory locations at once. Ô  
Ô NOTE Ô  
If the memory location on  
the receiving  
handset is full, and can not  
store the phonebook  
locations, you will hear a  
beep.  
1. When the phone is in standby mode,  
press  
.
2. Press the COPY soft key.  
3. Press VOL/RING/ or VOL/RING/ , to  
select the handset to which you want to  
transfer the phonebook locations and  
then press the OK soft key.  
4. Press VOL/RING/ or VOL/RING/ to  
select One Memoryor All  
Memories:and then press the OK soft  
key.  
If you select All Memories, Are you  
sure?appears on the display screen.  
Press VOL/RING/ or VOL/RING/ to  
select Yes, and then press the OK soft  
key.  
36  
 
If you select One Memory, press VOL/  
RING/ or VOL/RING/ , or the number  
key (2-9 and 0) to select the phonebook  
location you want to export and then  
press the COPY soft key.  
5. The phonebook locations will be  
transferred to the handset. Copying  
and the receiving handset name  
appear. When the transfer is completed  
Done!appears on the handset.  
CHAIN DIALING  
The memory locations in the handset are  
not limited to phone numbers. You can also  
store a group of numbers (up to 20 digits),  
that you need to enter once your call  
connects. This is referred to as Chain  
Dialing.  
An example of this is a bank account  
number. Store the account or special  
number in one of the phonebook locations.  
(Refer to “Storing Phone Numbers, Names,  
Distinctive Rings, and Speed Dials” on  
page 31). When you call your bank, and you  
are prompted to enter the account number,  
scroll through your phonebook locations  
until you find your account or special  
number, and then press the DIAL soft key.  
TESTING STORED EMERGENCY  
NUMBERS  
If you store an emergency service’s number  
(police department, fire department,  
ambulance) and you choose to test the  
stored number, make the test call during the  
late evening or early morning hours to avoid  
peak demand periods. Also, remain on the  
line to explain the reason for your call.  
37  
 
CALLER ID  
Ô NOTES Ô  
If you answer a call  
before the Caller ID  
message is received (for  
example, before the  
second ring), the Caller  
ID message will not  
appear.  
CALLER ID AND CIDCW  
(CALLER ID ON CALL  
WAITING)  
You must subscribe to Caller ID services  
through your local telephone provider to use  
these features.  
When the telephone rings, the Caller ID  
feature allows you to view the caller’s name,  
and phone number along with the date and  
time of call. With CIDCW (Caller ID on Call  
Waiting), you will hear a call waiting tone  
while you are on a call, and the Caller ID  
data is displayed. To accept the waiting call,  
press talk/FLASH (see “Flash and Call  
Waiting” on page 29). Ô  
When the call is received  
via a telephone company  
that does not offer Caller  
ID service, the caller’s  
phone number and  
name does not appear.  
(This includes some  
international calls.)  
When the call is via a  
private branch exchange  
(PBX), the caller's phone  
number and name may  
not appear.  
Additionally, you can dial a number stored in  
the Caller ID list or save data to your  
Phonebook locations.  
When the Caller ID message is received,  
the display shows the caller's phone  
Data errors appear as  
”.  
number along with the date and time. The  
incoming call information is stored in the  
Caller ID record. If the Caller ID service  
includes the caller's name, the name will  
appear in the display (up to 15 characters).  
You may receive any one of the  
following messages:  
When a private name is received  
Private Name  
When a private number is received  
Private Number  
When a unknown name is received  
Unknown Name  
When a unknown number is received  
Unknown Number  
When invalid data is received  
Incomplete Data  
38  
 
When you pick up the phone, the display  
changes to Talk. (If Auto Talk feature is set  
to on.)  
VIEWING THE CALLER ID LIST  
The Caller ID list stores information for  
incoming calls - even unanswered calls.  
You can store 100 Caller ID messages and  
Phonebook locations (including Speed  
Dials) in total. You can view the Caller ID list  
during a call or when the phone is in  
standby mode.  
!
IMPORTANT  
!
!
1. Press CID.  
Memory locations for Caller  
ID messages and  
Phonebook locations  
The summary screen appears. The  
screen shows the number of new  
messages and total messages.  
(including Speed Dials) are  
shared, you can only store  
up to 100 in total. A Caller  
ID message is not stored  
when you have stored 100  
phonebook locations. The  
earliest Caller ID message  
is overwritten when you  
have stored 100 phonebook  
locations and Caller ID  
messages in total.  
To view the Caller ID messages in  
historical order (from new to old or from  
old to new), repeatedly press VOL/  
RING/ to scroll through the messages  
from the latest to the earliest, or VOL/  
RING/ to scroll back through the  
messages.  
To view the Caller ID messages with  
alphabetical search, press the number  
key pad (2-9 and 0) with the letter  
associated with the first letter of the  
desired message.  
2. To finish the viewing operation, press  
end (or the BACK soft key or talk/FLASH  
during a call).  
39  
 
DELETING A CALLER ID  
MESSAGE  
Deleting Information from the  
Caller ID List  
1. When the phone is in standby mode,  
view the Caller ID information to be  
deleted (see “Viewing the Caller ID List”  
on page 39). Ô  
Ô NOTE Ô  
Once the Caller ID data has  
been deleted, the  
information cannot be  
retrieved.  
2. Press the DELETE soft key  
Delete Caller IDappears.  
3. Press VOL/RING/ or VOL/RING/ to  
choose Yes.  
4. Press the OK soft key. You will hear a  
confirmation tone.  
Deleting all Caller ID names/  
numbers  
1. When the phone is in standby mode,  
press CID.  
2. Press the DELETE soft key. Delete  
All?appears.  
3. Press VOL/RING/ or VOL/RING/ to  
choose Yes.  
4. Press the OK soft key. You will hear a  
confirmation tone.  
USING THE CALLER ID  
MESSAGE LIST  
Calling a party from the Caller ID  
list  
From Standby mode  
1. When the phone is in standby mode,  
view the Caller ID message (see  
“Viewing the Caller ID List” on  
page 39).  
40  
 
2. Press talk/FLASH or SPEAKER. The  
displayed phone number dials  
automatically.  
From Talk mode  
1. Press talk/FLASH or SPEAKER.  
2. View the Caller ID message you want  
to dial (see “Viewing the Caller ID List”  
on page 39).  
3. Press the DIAL soft key. The displayed  
phone number will be dialed.  
Long Distance calls and Area Code  
Setting/Cancellation  
Ô NOTES Ô  
When a long distance  
call has been set, 1  
appears in the display.  
While the present Caller ID information is  
displayed, pressing /tone/< will place or  
*
remove the prefix “1” in the display to set the  
call for a long distance call, or pressing #/> will  
set or cancel an area code (see “Setting the  
Area Code” on page 23). Ô  
If a call comes in via a  
telephone system that  
does not offer Caller ID  
service, no information is  
stored.  
Storing Caller ID messages in the  
Phonebook  
Messages shown in the Caller ID list can be  
stored in the phonebook. The phone  
number and name of the party on the Caller  
ID list can be stored in memory. Ô  
If the Caller ID message  
was received as a  
private/unknown  
number, or the message  
does not have the  
number, you cannot  
store the message in the  
Phonebook. If it was  
received as private/  
unknown name, the  
message will be stored  
as <No Name>.  
1. When the phone is in standby mode,  
view the Caller ID message to be stored.  
Then press the STORE soft key.  
Store/Edit Nameappears.  
2. To complete the setting, follow the  
steps 3-8 in “Storing Phone Numbers,  
Names, Distinctive Rings, and Speed  
Dials” on page 31-32.  
Even if the 100 memory  
locations are full, the  
message will be stored  
in the Phonebook.  
However, the message  
will be erased from the  
Caller ID list.  
41  
 
CALL WAITING DELUXE  
Ô NOTES Ô  
FEATURES  
To activate features,  
select CW On/CWDX  
Onin the CIDCW option.  
See “Setting CIDCW  
(Caller ID on Call  
Your phone gives you new options for call  
waiting. At the touch of a key, you can place  
the caller on hold, send them to your voice  
mail service, or conference them into your  
current call. You may be required to  
subscribe to Call Waiting and Call Waiting  
Deluxe to use these features. Not all features  
are available in all areas. Check with your  
local telephone company for details. Ô  
Waiting)” on page 22.  
You can also answer a  
waiting call immediately by  
pressing talk/FLASH, the  
first caller will be placed on  
hold. To return to the  
1. When you receive a Call Waiting call,  
press the CWDX soft key for a list of  
options.  
original caller, press talk/  
FLASH again.  
2. Press VOL/RING/ or VOL/RING/ or  
the number keypad (1-7) to select an  
option.  
If you don’t press a key  
within 30 seconds while  
in the operation, the  
phone goes back to the  
original call.  
3. Press the OK soft key. A confirmation  
screen will appear, and returns back to  
the call.  
Your phone is pre-programmed with seven  
call waiting options. You may select to ask  
the calling party to hold, send them a busy  
message, forward them to your voice mail,  
or answer and drop the first caller. You may  
also select to conference them into the  
current call or, at any time, choose to drop  
the first or drop the last caller. Check with  
your local telephone company for a full list  
of options.  
42  
 
EXPANDING YOUR  
PHONE  
Ten Multi-Handsets Expandability  
Your phone supports up to ten handsets  
including the handsets supplied with your  
phone. You can now place a fully- featured  
cordless handset anywhere AC power is  
available to connect the handset charger.  
!
With extra handset(s), you can perform  
• Three-way conference (two handsets  
and an outside line).  
• Intercom call between handsets even  
while other handsets are on the outside  
line.  
IMPORTANT  
!
!
If you purchase a 43-5561  
extra handset, please  
register the handset to the  
original/main base before  
use. The 43-5561 will not  
operate until it is registered.  
• Monitoring the room where the other  
handset is placed.  
• Using as a pair of walkie-talkies, even  
outside the base’s communication  
range or other handsets are on the  
outside line.  
All of the handsets ring when a call is  
received.  
CAUTION  
You must use  
a Class 2  
SETUP THE CHARGER AND  
CHARGE THE EXTRA  
!
power source  
HANDSET(S)  
Insert the supplied  
AC adapter's barrel  
plug into the DC IN  
9V jack on the back  
of the charger. ꢀ  
Route the cord  
that supplies 9V DC and  
delivers at least 210 mA.  
Its center tip must be set  
to positive and its plug  
must fit the charger’s DC  
IN 9V jack. The supplied  
adapter meets these  
specifications. Using an  
adapter that does not  
meet these  
through the strain  
relief slot and plug  
the adapter into a  
standard AC outlet.  
specifications could  
damage the handset or  
the adapter.  
43  
 
REGISTER THE HANDSET TO  
Ô NOTES Ô  
All of the handsets ring  
when a call is received.  
THE BASE  
If you purchase an extra handset, you need  
to register the handset to the base before  
use. Only one handset can be registered at  
a time. Ô  
An extra handset can be  
registered when the  
main base is in standby  
mode.  
Handsets supplied with the phone are  
registered to the base by the factory.  
Handsets that have not been registered  
display Place handset on main base  
to register. When you register an extra  
handset to the base, follow the steps below.  
1. Before registering the extra handset,  
the battery pack MUST be charged for  
15-20 hours.  
2. Place the extra handset in the main  
base unit to begin registration.  
3. While the handset is registering,  
Handset Registeringwill appear  
in the LCD.  
When Registration Completeis  
displayed, the handset has been  
registered to the base. If  
Registration Failedappears,  
remove the handset from the base and  
try again.  
USING THE DIRECTLINK  
Ô NOTE Ô  
Handsets can be in Direct  
Link mode while other  
handsets are in use.  
MODE  
To use this feature, you must enter the two  
handsets into the DirectLink mode first. Ô  
DirectLink call  
1. Press the MENU soft key and select the  
DirectLink Mode menu. To enter  
DirectLink mode press  
[ENTER]appears.  
44  
 
2. Press the ENTER soft key to enter  
DirectLink mode. You will hear a  
confirmation tone, and DirectLink  
Mode Completeappears.  
3. Press the DirectLink soft key.  
4. Select the handset to which you wish to  
DirectLink with by pressing the number  
keys (1-9, 0). Your handset will then  
page the other handset.  
5. On the receiving handset, press  
talk/FLASH, the ANSWER soft key or if  
Anykey Answer is on, press any  
number key, /tone/< or #/>.  
*
6. When you finish your conversation,  
press end or the END soft key on either  
handset. Return the handset to the  
cradle, or press the CANCEL soft key  
and then the OK soft key to return to  
normal standby mode. (cancelling  
DirectLink mode).  
Ô NOTES Ô  
If the party is busy or out  
of range, the handset  
INTERCOM/CALL TRANSFER  
FEATURE  
You can use handsets as an intercom. Also,  
you can place an outside call on hold and  
transfer the call to another handset. Ô  
returns to standby mode.  
If any of the following  
occurs while selecting  
the other handset, the  
operation will be  
Intercom  
1. Press INTCM/HOLD in standby mode.  
cancelled.  
2. Select the handset you want to talk with  
from the selection list within 30  
- talk/FLASH or  
SPEAKER is pressed.  
seconds. To select the handset, press  
VOL/RING/ or VOL/RING/ , and then  
press the OK soft key. If you select All,  
all handsets will be paged. An intercom  
tone sounds.  
- An outside call,  
intercom or page is  
received.  
When the party does not  
answer within one  
minute, the operation is  
cancelled.  
45  
 
To Cancel intercom press the CANCEL  
soft key on the initiating handset.  
3. On the receiving handset, to answer  
the call, press talk/FLASH, INTCM/  
HOLD, or the ANSWER soft key. Or  
press any number key, /tone/< or #/>  
*
(when Anykey Answer is on), or pick up  
the handset from the cradle (when Auto  
Talk is on).  
4. To hang up the intercom call, press end  
or the END soft key on either handset.  
Call Transfer Feature  
1. During a call, press INTCM/HOLD on the  
handset.  
Ô NOTE Ô  
If the party does not answer  
within one minute, the  
operation is cancelled.  
2. Select a handset to transfer the call within  
ten seconds. To select the handset, press  
VOL/RING/ or VOL/RING/ , and then  
press the OK soft key. If you select All, all  
other handsets will be paged.  
The call will automatically be placed on  
hold, and an intercom tone sounds.  
To cancel the transfer, press the CANCEL  
soft key, talk/FLASH or SPEAKER on the  
initiating handset. Ô  
3. On the receiving handset, to answer the  
page, press talk/FLASH, the ANSWER  
soft key, or INTCM/HOLD. Or press any  
number key, /tone/< or #/> (when  
*
Anykey Answer is on), or pick up the  
handset from the cradle (When Auto  
Talk is on). Ô  
4. To hang up the intercom call, press the  
END soft key or end on the handset.  
5. To speak to the caller, press  
talk/FLASH on the receiving handset.  
46  
 
FIND HANDSET  
Ô NOTE Ô  
To locate a misplaced handset, press PAGE  
on the base when the phone is in standby  
mode. All registered handsets beep for 60  
seconds, and Pagingappears on the  
handset display. To cancel paging, press  
any key on the handset or PAGE on the  
base. Ô  
If the battery pack is  
completely drained, the  
handset will not beep when  
paging.  
47  
 
TROUBLESHOOTING  
If your phone is not performing to your expectations, please try these  
simple steps first  
Symptom  
Suggestion  
• Make sure the AC adapter is plugged into the  
base and wall outlet.  
• Make sure the handset is properly seated in the  
cradle.  
• Make sure the charging contacts on the handset  
are clean.  
The CHARGE LED won’t  
illuminate when the handset  
is placed in the cradle.  
• Move the handset and/or base to a different  
location away from and/or scratchy metal  
objects or appliances and try again.  
• Make sure that you are not too far from the  
base.  
The audio sounds weak.  
• Check both ends of the base telephone line  
cord.  
• Make sure the AC adapter is plugged into the  
base and wall outlet.  
• Disconnect the AC adapter for a few minutes,  
and then reconnect it.  
• Deregister the handset (see “Deregister the  
Handset” on page 24) and register the handset  
(see “Register the Handset to the Base” on  
page 44).  
Can’t make or receive calls.  
• Make sure that you are not too far from the  
base.  
• If an outside call is already established, you  
cannot make another outside call.  
• Charge the batteries in the handset for 15-20  
hours by placing the handset on the base or  
charging cradle.  
• The handset may be too far away from the base  
unit.  
• Place the base unit away from appliances or  
metal objects.  
The handset doesn’t ring or  
receive a page.  
• Deregister the handset (see “Deregister the  
Handset” on page 24) and register the handset  
(see “Register the Handset to the Base” on  
page 44).  
Unavailableappears in • Make sure that another handset is not too far  
the display. from the base.  
48  
 
Symptom  
Suggestion  
• Keep the handset away from microwave ovens,  
computers, remote control toys, wireless  
microphones, alarm systems, intercoms, room  
monitors, fluorescent lights, and electrical  
appliances.  
Severe noise interference.  
• Move to another location or turn off the source  
of interference.  
• The handset was picked up before the second  
ring.  
• The call was placed through a switchboard.  
• Call your local telephone company to verify your  
Caller ID service is current.  
The Caller ID does not  
display.  
• Charge the battery pack for 15-20 hours.  
• Deregister the handset (see “Deregister the  
Handset” on page 24) and register the handset  
(see “Register the Handset to the Base” on  
page 44).  
You cannot register the  
handset at the base.  
• Deregister the handset (see “Deregister the  
Handset” on page 24) and register the handset  
(see “Register the Handset to the Base” on  
page 44).  
• Make sure that you have registered all  
handsets.  
The handset doesn’t  
communicate with  
another handsets.  
The handset can’t join the  
conversation  
• Make sure there are not two handsets already  
using the three-way conference feature.  
If you still have problems, disconnect the phone. If other phones on the  
same line work properly, the fault is in this phone or its installation. If you  
cannot find the problem, take the phone to your local RadioShack store  
for assistance.  
49  
 
CARE  
Keep the phone dry; if it gets wet, wipe it dry immediately. Use and store  
the phone only in normal temperature environments. Handle the phone  
carefully; do not drop it. Keep the phone away from dust and dirt, and  
wipe it with a damp cloth occasionally to keep it looking new.  
SERVICE AND REPAIR  
If your phone is not performing as it should, take it to your local  
RadioShack store for assistance. To locate your nearest RadioShack,  
use the store locator feature on RadioShack’s website  
(www.radioshack.com), or call 1-800-The Shack (843-7422) and follow  
the menu options. Modifying or tampering with the phone’s internal  
components can cause a malfunction and might invalidate its warranty  
and void your FCC authorization to operate it.  
NOTE ABOUT HANDSET-BASE  
REGISTRATION  
When you register the handset with the base, unique data is written on  
both the base and the handset. The handset registered to one base unit  
cannot be used with other base unit unless the registration data is "de-  
registered" with the original base unit. This means the handset must be  
within the range of the original base unit to de-register. If for any reason  
the original base unit is not within the range (or the registration data in  
the original base unit is erased), "Out of Range" error takes place and  
you cannot de-register the handset.  
Should you encounter this trouble, follow these steps to individually de-  
register the handset and the base.  
1. Remove the handset if it sits on the base.  
2. On the handset, press and hold end and # at the same time until you  
hear beep.  
3. Disconnect the AC adapter.  
4. While holding PAGE, connect the AC adapter. Keep pressing PAGE  
until the CHARGE LED starts to blink.  
5. Wait about five seconds and place the handset on the base and wait  
until the CHARGE LED stops flashing.  
50  
 
This erases all the handset registration data on the base, not limited to  
the handset you placed at Step 5 above. You need to register other  
handset(s) also. First de-register the handset as in Step 1 above, and  
then place it on the base.  
If you have trouble in de-registration, take your base and handset  
(including extra handset(s) if you have) to your local RadioShack or call  
1-800-The Shack (843-7422) for assistance.  
Also, when you request repair or service, please be sure to bring in the  
entire system (including extra handset if used) so we can keep your  
registration data intact.  
51  
 
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Limited One-Year Warranty  
This product is warranted by RadioShack against manufacturing defects in material and  
workmanship under normal use for one (1) year from the date of purchase from RadioShack  
company-owned stores and authorized RadioShack franchisees and dealers. EXCEPT AS  
PROVIDED HEREIN, RadioShack MAKES NO EXPRESS WARRANTIES AND ANY IM-  
PLIED WARRANTIES, INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR  
A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE DURATION OF THE  
WRITTEN LIMITED WARRANTIES CONTAINED HEREIN. EXCEPT AS PROVIDED  
HEREIN, RadioShack SHALL HAVE NO LIABILITY OR RESPONSIBILITY TO CUSTOMER  
OR ANY OTHER PERSON OR ENTITY WITH RESPECT TO ANY LIABILITY, LOSS OR  
DAMAGE CAUSED DIRECTLY OR INDIRECTLY BY USE OR PERFORMANCE OF THE  
PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY, INCLUDING, BUT  
NOT LIMITED TO, ANY DAMAGES RESULTING FROM INCONVENIENCE, LOSS OF  
TIME, DATA, PROPERTY, REVENUE, OR PROFIT OR ANY INDIRECT, SPECIAL, INCI-  
DENTAL, OR CONSEQUENTIAL DAMAGES, EVEN IF RadioShack HAS BEEN ADVISED  
OF THE POSSIBILITY OF SUCH DAMAGES.  
Some states do not allow limitations on how long an implied warranty lasts or the exclusion  
or limitation of incidental or consequential damages, so the above limitations or exclusions  
may not apply to you.  
In the event of a product defect during the warranty period, take the product and the Ra-  
dioShack sales receipt as proof of purchase date to any RadioShack store. RadioShack will,  
at its option, unless otherwise provided by law: (a) correct the defect by product repair without  
charge for parts and labor; (b) replace the product with one of the same or similar design; or (c)  
refund the purchase price. All replaced parts and products, and products on which a refund is  
made, become the property of RadioShack. New or reconditioned parts and products may be  
used in the performance of warranty service. Repaired or replaced parts and products are war-  
ranted for the remainder of the original warranty period. You will be charged for repair or re-  
placement of the product made after the expiration of the warranty period.  
This warranty does not cover: (a) damage or failure caused by or attributable to acts of God,  
abuse, accident, misuse, improper or abnormal usage, failure to follow instructions, improper  
installation or maintenance, alteration, lightning or other incidence of excess voltage or current;  
(b) any repairs other than those provided by a RadioShack Authorized Service Facility; (c)  
consumables such as fuses or batteries; (d) cosmetic damage; (e) transportation, shipping or  
insurance costs; or (f) costs of product removal, installation, set-up service adjustment or rein-  
stallation.  
This warranty gives you specific legal rights, and you may also have other rights which vary  
from state to state.  
RadioShack Customer Relations, 300 RadioShack Circle, Fort Worth, TX 76102-1964  
12/99  
43-5560  
UPZZ01796BZ  
03A06  
Printed in China  
RadioShack Corporation  
 
Fort Worth, Texas 76102  

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