Radio Shack Cordless Telephone 43 3870 User Guide

900MHz Cordless Phone  
with Caller ID and Digital Answering System  
43-3827/43-3870  
10 Number Memory Dialing — stores 10  
numbers in memory for easy dialing. See  
“Memory Dialing from Talk Mode” on  
Page 19.  
Long Battery Life — the supplied battery  
pack (when fully charged) provides about 7  
hours of talk time or 14 days of standby time.  
20 Channels — automatically selects a clear  
channel when you make or answer a call. You  
can also manually change channels during  
a call. See “Selecting a Different Channel” on  
Page 15.  
Headset Jack — connects an optional  
headset (available at your local RadioShack  
store) for hands-free convenience. See  
CID/  
MENU  
SPEED  
DIAL  
“Headset Installation” on Page 42.  
FLASH  
Toll-Saver — lets you avoid unnecessary  
charges when you call by long distance to  
check your messages. See “Setting the ring  
time” on Page 31.  
IMPORTANT  
!
!
If an icon appears at the end of a paragraph, go to the  
box on that page with the corresponding icon for  
pertinent information.  
"
— Warning  
— Important  
— Caution  
!
o
Ô — Note  
OWNER’S MANUAL  
Please read before using this equipment.  
© 2003 RadioShack Corporation.  
All Rights Reserved.  
RadioShack and RadioShack.com are trademarks used by  
RadioShack Corporation.  
ENERGYSTAR and the ENERGYSTAR certification mark  
are registered US marks.  
 
11. Slots and openings in the telephone’s cabinet  
and the back or bottom are provided for  
ventilation. To protect the telephone from  
overheating, these openings must not be  
blocked or covered.The openings should never  
be blocked by placing the product on a bed,  
sofa, rug, or other similar surface. This product  
should never be placed near or over a radiator  
or heat register. This product should not be  
placed in a built-in installation unless proper  
ventilation is provided.  
CONTENTS  
(continued)  
One-touch Speed Dial .... 22  
Storing and Editing the  
Speed Dial ...................... 22  
Making calls with the  
Speed Dial ...................... 22  
Deleting the Speed Dial .. 23  
Caller ID .............................. 23  
When the Telephone  
Rings .............................. 24  
Viewing the Caller ID  
Message List .................. 25  
Deleting Information from  
the Caller ID List ............. 25  
Deleting a Caller ID  
Message ...................... 25  
Deleting all Caller ID  
Names/Numbers .......... 26  
Using the Caller ID List ... 26  
Calling a Party from the  
Caller ID List ................ 26  
Long Distance Calls and  
Area Code Setting/  
Cancellation ................. 26  
Dial Edit ........................ 26  
Storing Caller ID  
12. This product should be operated only from the  
type of power source indicated on the marking  
label. If you are not sure of the type of power  
supply to your home, consult your local power  
company.  
13. Do not allow anything to rest on the power  
cord. Do not locate this product where the cord  
will be stepped on.  
Messages in Memory  
14. Do not overload wall outlets and extension  
cords as this can result in a risk of fire or  
electric shock.  
dialing ........................... 27  
The Integrated Answering  
Device ................................ 27  
Features ......................... 28  
Turning the Answering  
System On/Off ................ 28  
Setting up Your Answering  
System ............................ 29  
Using the Menu Mode .. 29  
Setting the Time ........... 29  
Setting a Personal  
Security Code (PIN) ..... 30  
Setting the ring time ..... 31  
Selecting the message  
record time ................... 32  
Setting the Message Alert  
tone .............................. 33  
Selecting the Language . 34  
Setting Your Outgoing  
Message (Greeting) ........ 34  
Using Your Answering  
System ............................ 36  
Additional Information ........ 42  
Installing the optional  
Beltclip ............................ 42  
Headset Installation ........ 42  
Troubleshooting .................. 43  
Care ................................... 45  
Important Information ......... 45  
FCC Statement .................. 46  
Surge Protection.............. 47  
15. Never push objects of any kind into this product  
through cabinet slots as they may touch  
dangerous voltage points or short out parts that  
could result in a risk of fire or electric shock.  
Never spill liquid of any kind on the product.  
16. To reduce the risk of electric shock, do not  
disassemble this product. Take it to a qualified  
serviceman when service or repair work is  
required. Opening or removing covers may  
expose you to dangerous voltages or other  
risks. Incorrect reassembly can cause electric  
shock when the product is subsequently used.  
17. Unplug this product from the wall outlet and  
refer servicing to qualified services personnel  
under the following conditions:  
• When the power cord plug is damaged or  
frayed.  
• If liquid has been spilled into the product.  
3
 
• If the product has been exposed to rain or  
water.  
• If the product does not operate normally by  
following the operating instructions.  
18. Adjust only those controls that are covered by  
the operating instructions because improper  
adjustments of other controls may result in  
damage and will often require extensive work  
by a qualified technician to restore the product  
to normal operation.  
19. If the product has been dropped or the cabinet  
has been damaged.  
20. If the product exhibits a distinct change in  
performance.  
21. Avoid using a telephone (other than a cordless  
type) during an electrical storm. There may be  
a remote risk of electric shock from lightning.  
22. Do not use the telephone to report a gas leak  
while in the vicinity of the leak.  
BATTERY SAFETY  
INSTRUCTIONS  
"
CAUTION  
"
TO REDUCETHE RISK OF  
FIRE OR INJURY, READ  
AND FOLLOW THESE  
INSTRUCTIONS.  
• Use only the appropriate type and size battery  
pack specified in the instruction manual  
"
provided for this product.  
• Do not dispose of the battery pack in a fire.The  
cell may explode. Check with local codes for  
possible special disposal instructions.  
• Do not open or mutilate the battery pack.  
Released electrolyte is corrosive and may  
cause damage to the eyes or skin. It may be  
toxic if swallowed.  
• Exercise care in handing the battery pack in  
order not to short it with conducting materials  
such as rings, bracelets and keys. The battery  
or conductor may overheat and cause burns.  
As an ENERGYSTAR Partner,  
RadioShack Corporation has  
determined that this product  
meets the ENERGYSTAR  
guidelines for energy  
efficiency.  
4
 
• Charge the battery pack provided with or  
identified for use with this product only in  
accordance with the instructions and limitations  
specified in the instruction manual provided for  
this product.  
• Observe proper polarity orientation between  
the battery pack and battery charger.  
SAVE THESE  
INSTRUCTIONS  
INTRODUCTION  
Thank you for purchasing a RadioShack 900 MHz  
Cordless Telephone. Your telephone provides  
excellent clarity and range and integrates Caller ID,  
Call Waiting ID, and a digital answering system into  
one space-saving device. The 900 MHz band  
provides less interference, clearer sound, and  
greater range than 46/49 MHz cordless telephones.  
IMPORTANT  
!
!
Cordless phones such as  
this one require AC power  
to operate. When the AC  
power is off, you cannot dial  
out or receive incoming  
calls using your phone. To  
be safe, you should also  
have a phone that does not  
need AC power to operate  
(not a cordless phone) so  
you can still make and  
The digital answering system provides clear reliable  
messaging with call screening, day/time stamp, call  
counter, remote access and instant skip or replay  
messaging.  
receive calls if there is an  
AC power failure.  
The Caller ID records each caller’s name (if  
When AC power is lost, the  
phone loses the security  
access-protection code  
connection between the  
base and the handset.  
When power is restored, put  
the handset on the base  
briefly to restore this  
available in your area), telephone number, and the  
date and time of the call, as provided by your local  
phone company to Caller ID service subscribers.  
!
IMPORTANT CALLER ID  
INFORMATION  
connection.  
To use Caller ID and Call Waiting, you must be in  
an area where those services are available and you  
must subscribe to those services through your local  
phone company. Where Caller ID is offered, one or  
more options are generally available:  
5
 
• caller’s number only  
• caller’s name only  
• caller’s name and number  
If you subscribe to Call Waiting ID and Caller ID, the  
system can show you the incoming caller  
information, even when you are already talking on  
the phone.  
READ THIS BEFORE INSTALLATION  
We have designed your phone to conform to federal  
regulations and you can connect it to most phone  
lines. However, each device that you connect to the  
telephone line draws power from the line. We refer  
to this power draw as the phone’s ringer  
equivalence number, or REN. The REN is on the  
bottom of your phone.  
If you use more than one phone or other device on  
the line, add up all the RENs. If the total is more  
than five (three in rural areas), your phones might  
not ring. If ringer operation is impaired, remove one  
of the devices from the line.  
The digital answering system stores up to 11  
minutes of messages on a computer chip and  
records each message’s day and time. This gives  
you advanced capabilities over tape-based  
answering machines:  
You can delete individual messages and save  
the rest.  
• There are no tapes to bother with and no tape  
mechanisms to wear out.  
The remote operation feature lets you operate your  
answering system from a touch-tone phone (or from  
a rotary phone with a pocket tone dialer).  
6
 
INSTALLATION  
"
CAUTION  
"
You must use a  
Class 2 power  
source that  
MOUNTING THE PHONE  
!
You can place the phone on a desk or table, mount  
it on a standard wall plate, or directly on a wall.  
Choose a location that is: Ô  
supplies 9V DC and  
delivers at least 350 mA.  
Its center tip must be set  
to positive and its plug  
must fit the phone's DC  
IN 9V jack. The supplied  
adapter meets these  
specifications. Using an  
adapter that does not  
meet these  
• near an AC outlet  
• near a modular telephone line jack  
• out of the way of normal activities  
• away from electrical machinery, electrical  
appliances, metal walls or filing cabinets,  
wireless intercoms, alarms, and room monitors  
specifications could  
damage the phone or  
the adapter.  
• away from other cordless phones  
You can try different locations to see which  
"
provides the best performance.  
Always connect the AC  
adapter to the phone  
before you connect it to  
AC power. When you  
finish, disconnect the  
adapter from AC power  
before you disconnect it  
from the phone.  
Your telephone connects directly to a modular  
telephone line jack. If your telephone wiring does  
not have a modular jack, you can update the wiring  
yourself using jacks and adapters (available at your  
local RadioShack store or online at  
RadioShack.com), or have the telephone company  
update the wiring for you. You must use compatible  
modular jacks that are compliant with Part 68 of  
FCC Rules. The USOC number of the jack to be  
installed is RJ11C (RJ11W for a wall plate).  
Ô NOTE Ô  
If your home has  
specially wired alarm  
equipment connected to  
the telephone line, be  
sure that installing the  
system does not disable  
your alarm equipment.  
If you have questions  
about what will disable  
alarm equipment,  
DC IN 9V  
On a Desk Top  
1. Plug one end of the  
supplied long  
TEL LINE  
modular cord into  
theTEL LINE jack on  
the base’s back.  
2. Plug the modular  
cord’s other end into  
a modular  
contact your telephone  
company or a qualified  
installer.  
telephone line jack.  
7
 
3. Insert the supplied AC adapter’s barrel plug  
into the DC IN 9V jack on the back.  
4. Route the adapter’s cord through the strain  
relief slot on the base’s bottom.  
5. Plug the adapter into a standard AC outlet.  
6. Lift the base’s antenna to a vertical position.  
On a Wall Plate or Wall  
To mount the phone directly on a wall, you need  
two screws (not supplied) with heads that fit into the  
keyhole slots on the base. Drill two holes 315/16  
inches apart. Thread a screw into each hole, letting  
the heads extend about 1/8 inch.  
1. Plug one end of the supplied modular cord  
(short for a wall plate, long for direct wall  
mounting) into the TEL LINE jack on the base’s  
back.  
2. Insert the  
DC IN 9V  
TEL LINE  
supplied AC  
adapter’s barrel  
plug into the DC  
IN 9V jack.  
3. Route the  
adapter and  
modular cords  
through the  
base’s grooves.  
4. For a wall plate,  
plug the modular cord’s other end into the wall  
plate jack, then align the base’s keyhole slots  
with the wall plate studs and slide the base  
downward to secure it.  
8
 
For direct wall  
mounting, align the  
base’s keyhole  
slots with the  
mounting screws  
and slide the base  
downward to  
IMPORTANT  
!
!
Be sure the battery pack is  
properly connected before  
you try to charge it. The  
CHARGE/IN USE indicator  
lights when the handset is  
on the base even if the  
battery pack is not  
secure it.  
5. Plug the adapter into a standard AC outlet.  
6. Lift the base’s antenna to a vertical position.  
connected properly.  
CONNECTING, CHARGING AND  
REPLACING THE BATTERY PACK  
The phone comes with a rechargeable Ni-Cd  
(nickel-cadmium) battery pack installed in the  
handset, but not connected. Before using your  
phone, you must connect the battery pack, then  
charge it for about 24 hours.  
Ô NOTE Ô  
If the phone does not  
work, recharge the  
battery pack. (The  
battery power might be  
too low for the display to  
operate.)  
1. Press up on the latch and lift the battery pack  
compartment cover.  
If the battery pack  
becomes weak during a  
call, the handset beeps  
2. Lift the battery pack out of the compartment.  
3. Plug the battery pack’s  
connector into the  
socket in the  
Low Battery  
and  
flashes. When this  
happens, you cannot  
make a call on the  
phone until you recharge  
the battery pack.  
compartment. The  
connector fits only one  
way.  
4. Put the battery pack in  
the compartment.  
If the battery pack is  
completely discharged  
or the base loses power  
while the handset is  
away from it, place the  
handset on the base to  
change the security  
access-protection code.  
If it was the handset that  
lost power, recharge the  
battery pack.  
5. Replace the cover.  
To charge the battery pack, place the handset on  
the base, face up or down. The base’s CHARGE/IN  
USE indicator lights.  
!
Low Battery  
Recharge the battery pack when  
flashes.Ô  
9
 
When you first use the phone after charging or  
recharging the battery pack, the phone might not  
work and you might hear error beeps. If this  
happens, return the handset to the base for about 5  
seconds to change the security access-protection  
code.  
Using a pencil eraser, clean the charging contacts  
on the handset and the base about once a month.  
About once a month, fully discharge the battery  
Low  
pack by keeping the handset off the base until  
Battery  
flashes. Otherwise, the battery pack  
loses its ability to fully recharge.  
The supplied battery pack should last about a year.  
If the battery pack does not hold a charge for more  
than 2 hours after an overnight charge, replace it  
with a new 3.6V, 600 mAh battery pack with a  
connector that fits the socket in the battery  
compartment. You can order a replacement battery  
pack through your local RadioShack store (or online  
at RadioShack.com). Install the new battery pack  
and charge it for about 24 hours. o  
If you have trouble replacing the battery pack, take  
the phone to your local RadioShack for assistance.  
WARNING  
o
o
Dispose of the old battery  
pack promptly and properly.  
Do not burn or bury it (see  
“Battery Safety Instructions”  
on Page 4 for additional  
information on proper  
Recycling Ni-Cd Batteries.  
battery handling).  
The EPA certified RBRC® Battery  
Recycling Seal on the nickel-cadmium  
(Ni-Cd) battery indicates RadioShack  
is voluntarily participating in an industry  
program to collect and recycle these  
batteries at the end of their useful life, when taken  
out of service in the United States or Canada. The  
RBRC program provides a convenient alternative to  
placing used Ni-Cd batteries into the trash or the  
municipal waste stream, which may be illegal in  
your area. Please call 1-800-THE-SHACK (1-800-  
843-7422) for information on Ni-Cd battery  
recycling and disposal bans/restrictions in your  
10  
 
area. RadioShack’s involvement in this program is  
part of the company’s commitment to preserving  
our environment and conserving our natural  
resources.  
SETTING MENU OPTIONS  
There are five setup options available. They are  
Caller ID options [AutoTalk, CIDCW (Caller ID on  
Call Waiting), and Area Code], Dial Mode and  
Language.  
AutoTalk allows you to answer the phone without  
pressing the talk/FLASH button. If the phone rings  
when AutoTalk is on, simply remove the handset  
from the base and the phone automatically answers  
the call. If the phone rings when AutoTalk is off, you  
must press talk/FLASH to answer the call.  
Caller ID Options  
To change your Auto Talk and CIDCW:  
1. When the pone is in the standby mode, press  
and hold CID/MENU.  
2. Use #or $, or a number key (1 and 2) to  
move the pointer to the selection that you  
would like to change.  
On  
Off  
.
Press SEL to toggle between  
and  
3. Press end and return the handset to the base  
unit to complete the setting. The handset  
returns to the standby mode.  
To enter your Area Code  
Area  
If you enter a 3-digit area code number in the  
Code  
option, your local area code does not appear  
in Caller ID messages. Do not program this option,  
if your calling area requires 10-digit dialing.  
When reviewing Caller ID messages, you will see  
only the local seven digit number. For calls received  
11  
 
from outside your local area code, you will see a full  
10-digit number.  
1. When the phone is in the standby mode, press  
and hold CID/MENU.  
Area  
2. Press 3 or press $twice to select  
Ô NOTE Ô  
Code  
. Ô  
When the area code has  
already been stored in  
memory, the stored area  
code will be displayed. To  
change it, use the CH/DEL  
and number keys to enter  
the new area code. Then  
press SEL. A confirmation  
tone sounds.  
3. Press SEL.  
4. Use the number keys (0 to 9), #/%, /TONE/&,  
or CH/DEL to enter the 3-digit area code.  
5. Press SEL. A confirmation tone sounds and the  
displayed area code is entered.  
6. Press end or return the handset to the base  
unit to complete the setting. The handset  
returns to the standby mode.  
To complete the setting,  
press end or return the  
handset to the base unit.  
Choosing the Dial Mode Ô  
Most phone systems use tone dialing which sends  
DTMF tones through the phone lines. However,  
some phone systems still use pulse dialing such as  
in rural areas. The default setting is tone dialing.  
Depending on your dialing system, set the mode as  
follows:  
Ô NOTE Ô  
If you are not sure of  
your dialing system,  
make a trial call. If the  
call connects, leave the  
setting as is, otherwise  
set for pulse dialing.  
1. When the phone is in the standby mode, press  
and hold CID/MENU.  
If your phone system  
requires pulse dialing  
and you need to send  
the DTMF tones for  
certain situations during  
a call, you may “switch-  
over” to tone dialing  
(refer to “Tone Dialing  
Switch-over” on page  
14).  
Dial  
2. Press 4 or press $three times to select  
.
Tone  
3. Press SEL to toggle between  
and  
Pulse  
.
4. Press end or return the handset to the base  
unit to complete the setting. The handset  
returns to the standby mode.  
12  
 
Setting the Language  
1. When the phone is in the standby mode, Press  
and hold CID/MENU.  
2. Press 5 or press $four times to select  
Language  
.
Eng  
Fr.  
.
3. Press SEL to toggle between  
and  
4. Press end or return the handset to the base  
unit to complete the setting. The handset  
returns to the standby mode.  
OPERATION  
MAKING AND RECEIVING CALLS  
Even when you turn off the base’s ringer, you can  
still make or receive calls using this phone.  
Telephones on the same line and the handset (if its  
ringer is not turned off) still ring when there is an  
incoming call.  
Action  
Handset On Base  
Handset Off Base  
Pick up the handset  
Press talk/FLASH,  
Ô NOTE Ô  
(Auto Talk: On),Ô or any number, /TONE/  
To  
receive  
a call  
pick up the handset  
and press talk/  
FLASH (Auto Talk:  
Off).  
&or #/%(Auto Talk:  
On).  
Refer to page 11 “Setting  
menu options” to turn on  
the Auto Talk feature if  
desired.  
1)Pick up the handset. 1)Press talk/FLASH.  
2)Press talk/FLASH. 2)Listen for the dial  
3)Listen for the dial  
tone.  
4)Dial the number.  
OR  
tone.  
3)Dial the number.  
To  
make a  
call  
OR  
1)Pick up the handset. Dial the number, then  
2)Dial the number,  
then press talk/  
FLASH.  
press talk/FLASH.  
To hang Press end or return the handset to the base  
up (Auto Standby).  
13  
 
Action  
Handset On Base  
Handset Off Base  
1)Pick up the handset. 1)Press talk/FLASH.  
2)Press talk/FLASH. 2)Listen for the dial  
3)Listen for the dial  
tone.  
tone.  
3)Press PAUSE/RDL.  
To  
4)Press PAUSE/RDL.  
redial  
OR  
OR  
1)Pick up the handset. Press PAUSE/RDL,  
2)Press PAUSE/RDL, then press talk/  
then press talk/  
FLASH.  
FLASH.  
ADJUSTING THE HANDSET RINGER  
AND EARPIECE VOLUME  
Handset Ringer Tone and Volume  
Press #or $in standby mode to select one of five  
ringer tones and volume combinations.  
Earpiece Volume  
Press #or $repeatedly during a call to change  
the earpiece volume of the handset. This setting will  
remain in effect after the telephone call has  
ended.Ô  
Ô NOTE Ô  
When you press #in  
Maximum mode or $in  
Low mode, an error tone  
sounds.  
Temporarily Mute Ringer  
If the handset is off the base, simply press end to  
temporarily mute the incoming ring. The ringer will  
sound with the next incoming call.  
REDIAL  
The PAUSE/RDL key redials the last number dialed.  
The redialed number can be up to 32 digits long.  
TONE DIALING SWITCH-OVER  
Some telephone companies use equipment that  
requires pulse dialing (sometimes referred to as  
rotary dialing). If you need to enter tone dialing  
digits, you can switch-over to tone dialing during the  
14  
 
call. For example, entering your bank account  
number after you have called your bank. Ô  
Ô NOTE Ô  
Tone Dialing Switch Over  
Initially make your call with the pulse dialing mode.  
Once your call connects, press /TONE/&. Enter  
the desired number. These digits will be sent as  
tone dialing. Once the call ends, the tone mode is  
canceled and pulse dialing mode resumes.  
The tone feature only  
applies when the dial  
mode is set to pulse.  
This special number can  
be stored in a memory  
location. This is referred  
to as Chain Dialing (See  
page 19.)  
TRAVELING OUT-OF-RANGE  
During a call, as you begin to move your handset  
too far from your base unit, noise increases. If you  
pass the range limits of the base unit, your call will  
terminate within 5 minutes.  
Page  
Paging is also canceled  
when the phone receive  
an incoming call.  
Flash and Call Waiting  
SELECTING A DIFFERENT CHANNEL  
If you encounter interference while using your  
phone, you can manually change the phone’s  
channel for clear operation. This function works  
only when the phone is in use.  
You must subscribe  
through your local  
telephone company to  
receive Call Waiting  
Service.  
Scanning  
Press CH/DEL.  
appears on the display,  
indicating the phone is changing to another  
channel.  
PAGE  
To locate the handset (while it’s off the base), press  
PAGE on the base. The handset beeps for 60  
seconds.Ô  
Paging is canceled when pressing any handset key,  
PAGE on the base or the handset is returned to the  
base.  
FLASH AND CALL WAITING  
If you have “Call Waiting” service and a call waiting  
tone sounds while you are on a call, press talk/  
FLASH to accept the waiting call. There is a short  
pause, then you will hear the new caller. To return  
to the original caller, press talk/FLASH again.Ô  
15  
 
MEMORY DIALING  
STORING PHONE NUMBERS AND  
NAMES  
Memory Dialing allows you to dial a number using  
just a few key presses. Your phone stores up to 10  
names/numbers in the handset. Ô  
Ô NOTE Ô  
In memory dialing  
operation, you must press a  
key within 30 seconds.  
Otherwise, an error tone  
will sound and the phone  
will return to standby.  
Memory Store  
1. Press and hold MEM until  
is  
displayed.  
2. Press #or $, or enter a number (0 - 9) to  
select the memory location where you would  
like to store the number.  
If you return the handset to  
the base, the phone will  
return to standby also.  
3. Press SEL. A cursor flashes indicating that the  
display is ready for the name to be entered.  
Edit Memory X  
If  
appears, the selected  
memory location is already stored. Then you  
must either edit the entry in this location, delete  
Go Back  
the entry in this location, or select  
choose another location.  
to  
4. To enter a name (up to 14 characters), use  
number keys.  
• See the “Steps for Entering Names and  
Special Characters”. (See pages 17-18)  
• Use #/%and /TONE/&to move the cursor  
to the desired location.  
• Use CH/DEL to delete characters as needed.  
• Press and hold CH/DEL to delete all the  
characters.  
• If a name is not required, go to step 5.  
Store Number  
5. Press SEL.  
is displayed.  
The cursor flashes indicating that the display is  
ready for the number to be entered.  
16  
 
6. Use the number keys to enter the phone  
number.  
Ô NOTE Ô  
The phone number cannot exceed 20 digits.Ô  
The pause feature is  
useful for long distance  
calling, credit card  
dialing, or sequences  
that require a pause  
between digits.  
• Use PAUSE/RDL to enter a pause in the  
P
dialing sequence. The display shows a  
Each pause counts as one digit and  
represents a two second delay of time  
between the digits as they are sent.  
.
The 10 memory  
locations are  
• Use CH/DEL to delete digits as needed.  
represented by the  
numbers 0-9 on the  
keys. If you store a  
number in one of the  
locations, then attempt  
to store a different  
number in the same  
location later, the new  
number will overwrite the  
previous one.  
7. Press SEL. You will hear a confirmation tone.Ô  
Memory storage is complete. For example, if  
you store a name and number into memory  
Memory  
location number 7, the display shows  
7 Stored  
.
Memory Store  
After about 2 seconds,  
displayed.  
is  
Repeat steps 2 - 7 to store more numbers.  
8. Press end to return to standby mode.  
STEPS FOR ENTERING NAMES AND  
SPECIAL CHARACTERS  
Refer to the letters on the number keys to select the  
desired characters.  
With each press of a numeric key, the displayed  
character appears in the following order:  
17  
 
Upper case letters first, lower case letters next, and  
finally the number corresponding to the key.  
If You Make a Mistake while Entering  
a Name  
Use /TONE/&or #/%to move the cursor to the  
incorrect character, press CH/DEL to erase up to the  
wrong entry, then enter the correct character. To  
delete all characters, press and hold CH/DEL.  
Ô NOTE Ô  
For example, to enter John; Ô  
If the next character uses  
the same number key, you  
must press #/%to move the  
cursor over. Otherwise the  
next time you press the  
number key, it changes the  
character that was  
1. Pick up the handset. Press and hold MEM.  
2. Enter a number or press #or $, to select a  
memory location number.  
3. Press SEL.  
previously set.  
4. Press 5 once.  
5. Press 6 six times.  
6. Press 4 five times.  
7. Press 6 five times.  
8. When finished, press SEL.  
To continue to store the telephone number, proceed  
to step 6 on page 17.  
18  
 
MAKING CALLS WITH MEMORY  
DIALING  
Ô NOTE Ô  
Memory Dialing from  
Standby Mode  
Memory Dialing from Standby Mode  
1. Press MEM. The handset displays your  
programmed memory locations.  
If you press SEL before  
talk/FLASH, you can  
confirm the name and  
the number stored in the  
selected memory  
2. Press #or $, or enter a number (0 - 9) to  
select the memory location you would like to  
dial. Ô  
location.  
To exit the memory  
function without dialing,  
press end. The handset  
returns to standby.  
Talk  
3. Press talk/FLASH.  
and the volume setting  
appear on the display. Then the displayed  
number is dialed.  
Whenever you are using  
a memory menu screen,  
you must press a key  
within 30 seconds or the  
phone will return to  
standby.  
Display a Programmed Number  
Use #/%and /TONE/&to toggle between the  
names display and the numbers display.Ô  
Memory Dialing from Talk Mode  
Display a Programmed  
Number  
Talk  
1. Press talk/FLASH.  
and the volume setting  
appears.  
When the stored phone  
number has 15 or more  
digits, “ “ is displayed  
next to the 13th digit.  
Press #/%to see the  
extra digits and /TONE/  
&to return.  
2. Press MEM.  
3. Enter a number (0 - 9) to select the memory  
location of the desired phone number. The  
selected phone number is displayed. Then the  
number is dialed. Ô  
Memory Dialing from Talk  
Mode  
4. To hang up, press end.  
If you select a memory  
location that does not  
have a stored number,  
an error tone sounds  
and the phone will not  
dial.  
CHAIN DIALING  
The memory locations on the handset are not  
limited to phone numbers. You can also store a  
group of numbers (up to 20 digits) that you need to  
enter once your call connects. This is referred to as  
Chain Dialing.  
An example of this is a bank account number. Once  
you have called your bank, and are prompted to  
enter the account number, press MEM and select  
19  
 
the location number where the special number has  
been stored.  
Store your special number with an identifying name.  
(Refer to “Storing Phone Numbers and Names” on  
page 16.)  
EDITING A STORED NAME AND/OR  
PHONE NUMBER  
Memory Store  
1. Press and hold MEM until  
is  
displayed.  
2. Press #or $, or enter a number (0 - 9) to  
select the memory location you would like to  
edit.  
3. Press SEL.  
The screen appears with the memory location  
number that you have selected in the display.  
Edit Memory  
4. Press #or $to select  
, then  
press SEL.  
Store name  
is displayed. The cursor flashes  
indicating that the display is ready for the name  
to be edited. When a name has not been  
stored, the cursor appears at the beginning of  
the second line.  
5. Use the number keys, /TONE/&, #/%, or CH/  
DEL to edit the name. (See page 16.) To edit  
only the phone number, skip this step.  
6. Press SEL.  
The cursor flashes indicating that the display is  
ready for the number to be edited.  
7. Use the number keys, PAUSE/RDL or CH/DEL to  
edit the phone number.  
The phone number cannot exceed 20 digits.  
(See page 17.)  
20  
 
If you don’t want to change the phone number,  
skip this step.  
8. Press SEL. You hear a confirmation tone. The  
memory storage is complete.  
For example, if you store a name and number  
into memory location number 1, the display  
Memory 1 Stored  
shows  
. After about 2  
Memory Store  
seconds,  
is displayed.  
9. Press end to return to standby mode.  
ERASING A STORED NAME AND  
PHONE NUMBER  
Memory Store  
1. Press and hold MEM until  
is  
displayed.  
2. Press #or $, or enter a number (0 - 9) to  
select the memory location you would like to  
erase.  
3. Press SEL.  
The screen appears with the memory location  
number that you have selected in the display.  
Delete  
4. Press $to move the pointer down to  
Memory  
.
5. Press SEL. The confirmation screen appears.  
Yes  
6. Press #to move the pointer to  
.
7. Press SEL or CH/DEL. You hear a confirmation  
tone.  
8. After about 2 seconds the display returns to the  
Memory Store  
screen.You may delete the  
information in another memory location (return  
to step 2) or press end to return to standby  
mode.  
21  
 
Testing Stored Emergency Numbers  
If you store an emergency service’s number (police  
department, fire department, ambulance) and you  
choose to test the stored number, make the test call  
during the late evening or early morning hours to  
avoid peak demand periods. Also, remain on the  
line to explain the reason for your call.  
ONE-TOUCH SPEED DIAL  
You can store your most frequently dialed number  
in the One-touch Speed Dial location. The One-  
touch Speed Dial allows you to dial a number with  
one key press. (There is no need to press talk/  
FLASH. The phone will automatically dial the  
number stored.)  
Ô NOTE Ô  
Storing and Editing the  
Speed Dial  
The location for the Speed  
Dial memory is independent  
from the memory location  
for Memory dialing.  
STORING AND EDITING THE SPEED  
DIAL  
Ô
1. When the phone is in the standby mode, press  
and hold SPEED DIAL.  
If the selection screen appears, there is a  
number already stored. Press #or $to select  
Making calls with the  
Speed Dial  
Edit Number  
, then press SEL.  
If the Speed Dial does not  
have a stored number, the  
handset will beep rapidly  
and the phone will not dial.  
2. Store the number by following step 6 under  
“Storing Phone Numbers and Names” on page  
17.  
3. Press SEL.  
You hear a confirmation tone, and memory  
storage is complete. The handset returns to  
standby mode.  
MAKING CALLS WITH THE SPEED  
DIAL  
When the phone is in the standby mode, simply  
press SPEED DIAL. The number stored in the Speed  
Dial memory location is instantly dialed. Ô  
22  
 
DELETING THE SPEED DIAL  
1. When the phone is in the standby mode, press  
and hold SPEED DIAL.  
Delete Number  
2. Press #or $to select  
3. Press SEL.  
.
Yes  
4. Press #to move the pointer to  
5. Press SEL or CH/DEL.  
.
6. You hear a confirmation tone. The handset  
returns to standby mode.  
CALLER ID  
You must subscribe to Caller ID service to use  
this feature.  
When the telephone rings, the Caller ID feature  
allows you to view the caller’s name and phone  
number on the display before you answer the  
phone.  
The handset displays the phone number of the  
incoming call, the name, and time. Additionally, you  
can dial the displayed number and store the  
information for memory dialing. Make sure you have  
turned on the Caller ID/Call Waiting feature. (See  
page 11.)  
23  
 
WHEN THE TELEPHONE RINGS  
1. When the Caller ID message is received, the  
display shows the caller’s phone number along  
with the date and time. The incoming call  
information is stored in the Caller ID record. If  
the Caller ID service includes the caller’s  
name, the caller’s name appears on the display  
(up to 15 letters).Ô  
Ô NOTE Ô  
If you answer a call  
before the Caller ID  
message is received  
(Example: before the  
second ring), the Caller  
ID message will not  
appear.  
You may receive any one of the following  
messages:  
Message  
Display  
When invalid data is “Incomplete Data”  
received  
When the call is  
When a private name “Private Name”  
is received  
received via a telephone  
company that does not  
offer Caller ID service,  
the caller’s phone  
number and name do  
not appear.  
When a private  
number is received  
“Private Number”  
“Unknown Name”  
“Unknown Number”  
When an unknown  
name is received  
(This includes  
international calls.)  
When an unknown  
number is received  
When the call is via a  
private branch exchange  
(PBX), the caller’s phone  
number and name may  
not appear.  
2. When you pick up the phone, the display  
Talk  
changes to  
on.)  
. (If Auto Talk feature is set to  
24  
 
VIEWING THE CALLER ID MESSAGE  
Ô NOTE Ô  
Viewing The Caller ID  
Message List  
LIST  
The Caller ID list stores information for up to 30  
incoming calls - even unanswered calls. Ô  
Data errors appear as “ ”.  
1. Press CID/MENU.  
In Caller ID operation, if no  
key is pressed for more  
than 30 seconds, an error  
tone sounds and the  
telephone returns to the  
standby mode.  
The summary screen appears. This screen  
shows the number of new messages and total  
messages.  
2. Press $or #to display the latest or oldest  
If a call comes in via a  
telephone system that  
does not offer Caller ID  
service, no information is  
stored.  
Caller ID message.  
3. Press $to see the next message. Or press #  
to see previous message.  
Each message can be up  
to 15 characters for the  
phone number and the  
name.  
4. Press end to return to standby mode.  
DELETING INFORMATION FROM  
THE CALLER ID LIST  
The number of calls from  
the same Caller ID appears  
next to the received time.  
Once you read the new  
message, the number will  
be cleared and disappear.  
The phone stores up to 30 messages. If the phone  
receives the 31st message, the oldest one in the list  
is automatically deleted. Caller ID data can also be  
deleted manually.  
Deleting a Caller ID  
Message  
Deleting a Caller ID MessageÔ  
1. Press CID/MENU. Display the message to be  
deleted from the Caller ID list by pressing #or  
$.  
Delete  
While using the  
All? Delete  
or  
Message?  
screen if no  
key is pressed for more  
than 30 seconds, an  
error tone sounds and  
the telephone returns to  
standby.  
2. Press CH/DEL.  
Yes No  
.Ô  
3. Press #or $to select  
4. Press SEL or CH/DEL.  
When the pointer is at  
or  
If you get an incoming  
call or page, the deleting  
operation is canceled  
and you can answer the  
call or page.  
Yes  
:
You hear a confirmation tone and the Caller ID  
message is deleted.  
The next Caller ID message is then displayed.  
25  
 
When the pointer is at  
                                              
                                              
No  
:
The display returns to the Caller ID message.  
Deleting all Caller ID Names/Numbers  
1. Press CID/MENU.  
2. Press CH/DEL.  
Yes No  
.
3. Press #or $to select  
4. Press SEL or CH/DEL.  
When the pointer is at  
or  
Yes  
:
You hear a confirmation tone and all stored  
Caller ID messages are deleted.  
No  
When the pointer is at  
:
The display returns to the summary screen.  
USING THE CALLER ID LIST  
Calling a Party from the Caller ID List  
You can place a call from the Caller ID list. The  
phone stores up to 30 messages.Ô  
Ô NOTE Ô  
You cannot make a call  
from the Caller ID list if  
your phone is connected  
to a private branch  
1. Press CID/MENU. Select the phone number that  
you want to dial by pressing #or $.  
exchange (PBX).  
2. Press talk/FLASH. The displayed phone  
When a long distance  
number dials automatically.  
1
call has been set,  
appears in the display.  
Long Distance Calls and Area Code  
Setting/Cancellation  
Pressing 1 while the incoming Caller ID information  
is displayed (in step 1), will place or remove the  
1
prefix in the display to set up for a long distance  
call or cancel. Pressing 3 will set or cancel an area  
code setting. Ô  
Dial Edit  
You can temporarily edit the Caller ID number that  
is displayed by pressing SEL. A cursor appears in  
the display. Press CH/DEL to move the cursor left,  
26  
 
make your changes, and then press talk/FLASH.  
This will not change the number in the Caller ID list  
memory.  
Storing Caller ID Messages in Memory  
dialing  
Messages shown in the Caller ID list can be stored  
in memory dialing.  
Using the incoming call information (i.e., Caller ID  
list, the phone number of the party on the Caller ID  
list can be stored in memory. Ô  
Ô NOTE Ô  
You can not store a  
Caller ID message if no  
phone number appears  
in the message.  
1. Press CID/MENU.  
Select the phone number to be stored from the  
Caller ID list by pressing #or $.  
If a message has  
already been stored in  
the selected memory  
number location, a  
confirmation screen is  
displayed. Press #to  
2. Press MEM.  
3. Press #and $or enter a number (  
-
) to  
select the memory location to be stored. Ô  
Yes  
select  
. Press SEL to  
4. Press SEL.  
overwrite. The display  
returns to the Caller ID  
list.  
You hear a confirmation tone and the number is  
stored in memory.  
The display returns to the Caller ID list.  
THE INTEGRATED  
ANSWERING DEVICE  
The phone has a built-in answering system that  
answers and records incoming calls. You can also  
use your answering system to record a  
conversation, leave a voice memo message, or to  
announce a special outgoing message to callers  
when you’re away from your phone.  
27  
 
FEATURES  
• Digital Tapeless  
Recording  
• Time and Day  
Announcement  
• 11 minutes of  
Recording Time  
• Remote Message  
Retrieval  
• Call Screening  
Toll Saver  
• Selectable Outgoing • Conversation  
Messages  
Recording  
• Voice Prompts for  
Guidance  
• Voice Memo  
(Bi-lingual Announcement Option)  
Digital Tapeless Recording allows you to quickly  
review, save, or delete the messages you choose.  
You will never have to worry about a tape wearing  
out, jamming, or resetting improperly.  
The Integrated Answering System is easy and  
convenient to use, but please read through all of  
the instructions carefully.  
TURNING THE ANSWERING SYSTEM  
ON/OFF  
1. To turn the answering system on, press  
ANSWER.  
“Answering system is on” and the current  
greeting message will be played and you will  
hear a confirmation tone.The message counter  
displays the number of messages stored in  
memory. If the display flashes, then there are  
new messages waiting for you.  
2. To turn the answering system off, press  
ANSWER again. After the announcement  
“Answering system is off” the message counter  
display will no longer be illuminated.  
28  
 
SETTING UP YOUR ANSWERING  
SYSTEM  
Using the Menu Mode  
The Menu mode allows you to set the following  
Answering System functions. Ô  
Ô NOTE Ô  
Using the Menu Mode  
To scroll through the  
menu options,  
For your convenience,  
voice prompts will guide  
you through the menu  
mode.  
repeatedly press MENU.  
The system returns to  
standby after the last  
menu option.You hear  
a confirmation tone to  
indicate standby mode.  
After the setting, press  
PLAY/STOP to exit the  
menu mode, or MENU to  
move to the next menu  
option. Or the system  
automatically returns to  
standby in 10 seconds  
after the setting.  
• If any of the following  
occurs during menu  
setup, the operation is  
canceled. Start over  
with the menu function  
prior to the interruption.  
You have 5 seconds of  
idle time just after the 1st  
and last guidance of  
each menu setting.  
- Press talk/FLASH  
Setting the Time  
- Press PLAY/STOP  
Normally the idle time for  
the menu mode is 10  
seconds before the  
system returns to  
standby. However for  
setting the time, the idle  
time is extended to two  
minutes.  
- 10 second lapse of  
time  
- Receive a call  
• The idle time default setting is 10 seconds. If  
the base remains idle for 10 seconds during  
the setting, an error tone sounds and the  
system returns to standby.  
Press and hold VOL/SEL/  
#or VOL/SEL/$to  
quickly scroll through the  
numbers on the display.  
Setting the Time  
The clock on the answering system starts when  
power is supplied to the base. Follow these steps to  
set the clock to the correct time. Ô  
1. Press MENU.  
The system announces “Time”, the current time  
and the guidance for setting the time.  
29  
 
2. Press VOL/SEL/#or VOL/SEL/$ until the  
correct day is announced. The numbers [ ]  
through [ ] are displayed on the base.  
3. Press SET/RING to select the day.  
4. Press VOL/SEL/#or VOL/SEL/$until you hear  
the correct hour setting. The numbers [ ]  
through [ ] are displayed on the base as each  
hour is announced.  
5. Press SET/RING to select the hour.  
6. Press VOL/SEL/#or VOL/SEL/$until you hear  
the correct minute setting. The numbers [  
]
through [ ] are displayed on the base as each  
minute is announced.  
7. Press SET/RING to select the minute.  
8. Press VOL/SEL/#or VOL/SEL/$until you hear  
the correct AM or PM setting.  
The message counter displays [ ] or [ ].  
9. Press SET/RING to select the AM/PM setting.  
You hear a confirmation tone, then the  
announcement “Time” and the time and day are  
announced for your review. After a few seconds,  
the system announces “To set security code, press  
menu again”.  
Setting a Personal Security Code (PIN)  
To play your messages from a remote location, you  
need to enter a two-digit Personal Identification  
Number (PIN) code (01-99). To select a PIN,  
perform the following steps: Ô  
Ô NOTE Ô  
The PIN code is set to “80”  
when you purchase your  
phone.  
1. Press MENU twice in standby mode.  
“Security code” and the current PIN code is  
announced as it is displayed on the base.  
30  
 
Then the system announces the guidance for  
setting the PIN code.  
2. Press VOL/SEL/#or VOL/SEL/$until the  
desired number appears.  
3. Press SET/RING to select the PIN code.You  
hear a confirmation tone, then the  
announcement “Security code” and the new  
PIN code is announced. After a few seconds,  
the system announces “To set ring time, press  
menu again”.  
Setting the ring time  
The ring time setting allows you to set the number  
of rings the caller hears before your answering  
system plays the outgoing message. You can set  
the ring time to answer after two, four, or six rings.  
Setting  
(Toll Saver), the answering system picks  
up after two rings if you have new messages, and  
after four rings if there are none. This way, if you  
make a long distance call to check your messages,  
you can hang up after the second ring to avoid  
billing charges.  
1. Press MENU three times in standby mode.  
You hear “Ring time” and the current ring time  
([ ] 2, [ ] 4, [ ] 6, [ ] Toll saver), and it is  
displayed on the base. Then you hear the  
guidance for setting the ring time.  
2. Press VOL/SEL/#or VOL/SEL/$until the  
desired ring time appears.  
3. Press SET/RING to select the new ring time.You  
hear a confirmation tone, then the  
announcement “Ring time” and the new ring  
time is announced. After a few seconds, the  
system announces “To set record time, press  
menu again”.  
31  
 
Selecting the message record time  
You have three record time options. The options “1  
minute” or “4 minutes” set the duration for recording  
the incoming messages. “Announce only” answers  
the call with the preset greeting or your personal  
greeting but prevents the caller from leaving a  
message.  
1. Press MENU four times in standby mode.  
You hear “Record time” and the current  
recording time ([ ] 1 minute, [ ] 4 minutes, [  
Announce only, No recording), and it is  
displayed on the base. Then you hear the  
guidance for setting the record time.  
]
2. Press VOL/SEL/#or VOL/SEL/$until the  
desired time appears.  
3. Press SET/RING to select the new recording  
time.You hear a confirmation tone, then the  
announcement “Record time” and new  
recording time is announced. After a few  
seconds, the system announces “To set  
message alert, press menu again”.  
$
Announce only feature  
The announce only feature plays a prerecorded  
outgoing message “Hello, no one is available to  
take your call. Please call again.”, and it will not  
allow the caller to leave a message. To set  
“Announce only”, follow the steps above. Ô  
Ô NOTE Ô  
After setting the Announce  
only feature, you may want  
to change the prerecorded  
outgoing message to that of  
Announce Only. However, it  
changes automatically.  
To scroll between the prerecorded message or your  
own personal greeting, press OGM when the  
outgoing message is played. If you want to use your  
own greeting, or want to change your greeting, refer  
to “Recording a personal outgoing message”  
(Greeting) on page 34.  
32  
 
Setting the Message Alert tone  
Message Alert feature lets you know you have new  
messages by sounding a short beeping tone. If you  
set the Message Alert to On and when a new  
message is received, the alert tone will sound every  
15 seconds.  
1. Press MENU five times in standby mode.  
You hear “Message alert” and the current  
setting ([ ] Off or [ ] On), and it is displayed  
on the base. Then you hear the guidance for  
setting the message alert.  
2. Press VOL/SEL/#or VOL/SEL/$to select.  
3. Press SET/RING to select the new setting.You  
hear a confirmation tone, then the  
announcement “Message Alert” and the  
current setting you have selected is  
announced. After a few seconds, the system  
announces “To set language, press menu  
again”. When the first new message is  
received, the beeping tone will begin to sound.  
Turning the Message Alert tone Off by pressing any  
key.  
1. To quickly turn Message Alert tone off, press  
any key on the base unit and the tone will  
automatically deactivate. To reset, go back  
into the menu setup mode (steps 1 - 3 above.)  
Turning Message Alert tone Off when you’re away  
from your phone.  
1. When all new messages are played back  
using the remote playback feature (see page  
39) the Message Alert tone will automatically  
deactivate. The tone will not deactivate until all  
messages are played back.  
33  
 
Selecting the Language  
The answering system voice announcements can  
be heard in English or French.  
To choose the language of the answering system  
voice announcements:  
1. Press MENU six times in standby mode.  
You hear the announcement “Language,  
English” followed by the guidance for setting  
the language. The current setting ( or  
appears on the base.  
)
2. Press VOL/SEL/#or VOL/SEL/$to select the  
desired language.  
3. Press SET/RING. A confirmation tone is heard  
along with the setting in the language selected.  
SETTING YOUR OUTGOING  
MESSAGE (GREETING)  
When you receive a call, the answering system  
automatically plays either a preset message or your  
own greeting.  
Ô NOTE Ô  
You can record a  
greeting up to 30  
seconds long.  
$
Preset message  
The following message is prerecorded:  
Position yourself as near  
to the base as possible  
and speak clearly when  
recording your outgoing  
message.  
“Hello, no one is available to take your call. Please  
leave a message after the tone.”  
$
Recording a personal outgoing message  
(Greeting) Ô  
See “Selecting the  
message record time”,  
page 32 how to set the  
announce only feature.  
1. Press and hold OGM.  
You hear the announcement “Record greeting”  
and a confirmation tone. [ ] flashes on the  
message counter.  
To delete the personal  
Greeting, press DELETE  
during the  
announcement and the  
system announces  
“Greeting has been  
deleted”.  
2. Start recording your message.You have 30  
seconds, and the message counter starts to  
count down [ ] to [ ] every second.  
34  
 
3. When you are finished recording your greeting,  
press OGM, PLAY/STOP or SET/RING. You hear  
a confirmation tone, and then your greeting  
plays back for you.  
$
Choosing between the two outgoing  
messages  
Press OGM. Then press OGM again when the  
outgoing message is played. This switches  
between the prerecorded greeting or the personal  
greeting. After finishing playing back the message,  
a confirmation tone is heard.  
Setting the base ringer volume  
You have three ringer options. One allows you to  
turn the ringer off. The other two are volume  
levels.Ô  
Ô NOTE Ô  
When you have set the  
base ringer to off and the  
handset is on the base, you  
will still hear the ringer from  
the handset.  
1. Press SET/RING.  
You hear the ringer at the current volume level  
([ ] High, [ ] Low, [ ] off) (if you set the base  
ringer volume to off, “Ringer off” is announced)  
and it is displayed on the base.  
2. Press SET/RING until the desired ringer option  
appears.  
3. The system displayed new ringer volume.  
Temporarily Mute the Base Ringer  
Press the PLAY/STOP key to temporarily mute the  
incoming ring. The ringer will sound with the next  
incoming call.  
Adjusting the speaker volume level  
You can adjust the volume of the base speaker by  
pressing the VOL/SEL/#orVOL/SEL/$on the base.  
Press VOL/SEL/#for louder or VOL/SEL/$for softer  
during the base speaker is being used except for  
menu mode. Ô  
Ô NOTE Ô  
When you press VOL/SEL/  
#at 9 or VOL/SEL/$at 0,  
an error tone sounds.  
35  
 
The numbers  
indicating the volume levels.  
and being the loudest.  
-
are displayed on the base  
being the softest  
USING YOUR ANSWERING SYSTEM  
The message counter displays the number of  
messages stored in memory. If the display flashes,  
then there are new messages are waiting for you.  
The flashing number represents the number of new  
messages, not total messages. This phone is  
designed to play your new messages first. After you  
play all your new messages, you can then play your  
old messages. Ô  
Ô NOTE Ô  
When the answering  
system is full,  
displayed on the base,  
and the system  
is  
Playing your messages  
1. Press PLAY/STOP.  
announces “No  
The system announces the number of new and  
old messages.The LED displays the number of  
new messages, and the number flashes. The  
day and time that each message was received  
is announced after the message is played. The  
message counter displays the number of  
current messages stored.  
remaining time”. You  
should delete some  
messages so that the  
system can record new  
messages.(Refer to  
“Deleting a message” on  
page 37.)  
To stop playing your  
messages, press PLAY/  
STOP again at any time.  
When all new messages have been played,  
you hear a confirmation tone and an  
announcement “End of messages”.The system  
returns to standby.  
2. After you have reviewed all of new messages,  
you can play your old messages by again  
pressing PLAY/STOP. Once you have listened to  
a new message, it becomes an old message.  
The old messages will be played in the order in  
which they were received.  
Repeating a message  
1. Press PLAY/STOP to review your messages.  
The number of stored messages are  
announced.  
36  
 
2. After a message has played for a few seconds,  
press 'to replay the message. If you have  
several messages, press 'repeatedly until  
you return to the message you want to replay.  
3. Press PLAY/STOP at any time to stop reviewing  
messages and return to standby.The message  
counter shows the number of messages stored  
in memory.  
To quickly scroll backwards through a message,  
press and hold '.  
Skipping a message  
1. Press PLAY/STOP to review your messages.  
The number of messages is announced.  
2. Press (at anytime to skip to the next  
message.  
Each time (is pressed, the system scans  
forward one message. If you have several  
messages, press (repeatedly to find the  
message you want to play.  
3. Press PLAY/STOP at any time to stop reviewing  
your messages and return to standby. The  
message counter shows the number of  
messages stored in memory.  
To quickly scroll forward through a message, press  
and hold (.  
Deleting a message  
To maintain maximum record time, delete the old  
messages.  
1. Press PLAY/STOP to review your messages.  
Ô NOTE Ô  
When you press DELETE,  
you are permanently  
2. Press DELETE anytime during the message to  
delete. Ô  
deleting the message.  
Once deleted, the message  
cannot be replayed.  
3. You hear a confirmation tone and the message  
is deleted.  
37  
 
You can also delete all the messages.  
1. Press DELETE in standby mode.  
You hear an announcement “To delete all  
messages, press delete again”.  
2. Press DELETE again.  
You hear a confirmation tone and  
is  
displayed on the base. All the messages are  
deleted.  
When you try to delete all messages without first  
listening to your new messages, you hear several  
short beeps followed by an announcement “Please  
playback all messages”. This protects you from  
accidentally erasing messages you have not yet  
reviewed.  
Voice memo  
The voice memo function allows the user to record  
messages (up to 4 minutes). Ô  
Ô NOTE Ô  
The voice memo  
function is completely  
independent of the  
greeting message.  
1. Press and hold MEMO.  
You hear an announcement “Record memo  
message” and a tone. [ ] flashes on the  
message counter.  
The voice memo  
messages are recorded  
as incoming messages.  
2. Start your recording.  
3. When you have finished, press PLAY/STOP,  
MEMO or SET/RING to stop recording.You hear  
a confirmation tone and the system returns to  
standby.  
38  
 
Recording a conversation  
You can record up to 10 minutes of conversation  
while you are using your phone.  
IMPORTANT  
!
!
Every state has different  
regulations governing the  
recording of conversations  
over the telephone. Be sure  
to check your local, state  
and federal laws before  
using this product to record  
any telephone conversation  
in order to determine that  
your use is in compliance  
with such laws or  
Ô
!
1. During a conversation from the handset, press  
and hold MEMO. The unit begins recording and  
[
] flashes on the message counter.  
A beep that can be heard by both parties,  
sounds during recording.  
2. To stop recording, press PLAY/STOP or MEMO.  
guidelines.  
You hear a confirmation tone.  
Remote access away from home  
Ô NOTE Ô  
Recording a Conversation  
You can operate your answering system from a  
remote location using any touch-tone telephone.  
Use this function to check for recorded messages,  
to play or delete messages, even to record a new  
greeting message. Ô  
A recorded conversation  
is treated as a typical  
message and will be  
added to the stored  
messages.  
When recording a  
1. Call your telephone number.  
conversation, all dialing  
features except for flash  
operation (see page 15)  
is disabled. Stop  
2. During the greeting message, press 0 and  
enter your PIN code. (See “Setting a Personal  
Security Code”, page 30).  
recording if you need to  
enable any other  
handset keys.  
If you receive a call  
waiting tone while  
recording a  
3. The answering system announces the current  
time and the number of messages stored in  
memory. Then you hear “To play incoming  
messages, press zero two. For help, press one  
zero”.  
conversation, press talk/  
FLASH to accept the  
waiting call. The  
recording feature  
continues recording the  
new call. The original  
call is put on hold.  
Remote access away  
fome home  
You must enter a  
command within 15  
seconds of entering  
command waiting mode  
or the answering system  
automatically hangs up  
and returns to standby.  
39  
 
4. You may continue to listen to the Help  
Guidance, or you may select a command from  
the following chart. Ô  
Ô NOTE Ô  
The system will only  
Command  
Function  
playback messages for four  
minutes and then it returns  
to command waiting mode.  
To continue playing your  
messages, press 0 then 2  
again within 15 seconds.  
0 then 1 Repeat a Message  
0 then 2  
Playing Incoming Messages  
0 then 3 Skipping a Message  
0 then 4 Deleting a Message  
0 then 5 Stop Operation  
0 then 6 Answering System On  
0 then 7 Memo Record/Stop*  
0 then 8 Greeting Message Record/Stop*  
0 then 9 Answer System Off  
1 then 0  
Help Guidance  
*For Memo Record and Greeting Message Record  
function, the first time you enter the corresponding  
command, it starts the Recording function. If you  
want to stop the recording, enter the command  
again.  
5. After all of the Help Guidance prompts have  
played, you hear intermittent beeps indicating  
that the system is in the command waiting  
mode.You may enter another command at this  
time from the chart.  
6. When you are finished, hang up to exit the  
system. The answering system automatically  
returns to standby.  
40  
 
Turn on the answering system remotely  
If you have forgotten to turn on your answering  
system, you can turn it on remotely from any touch-  
tone telephone.  
1. Call your telephone number.  
2. Wait ten rings until the system answers.You  
hear a beep.  
3. Press 0 and then enter your PIN code. The  
answering system announces the current time  
and the number of messages stored in  
memory.You hear “To play incoming  
messages, press zero two. For help, press one  
zero”.  
4. Press 0 then 6 to turn the answering system  
On.You hear the outgoing message and a  
confirmation tone.  
5. Hang up the phone and subsequent calls will  
be answered by the system.  
41  
 
ADDITIONAL  
INFORMATION  
INSTALLING THE OPTIONAL  
BELTCLIP  
To attach the beltclip  
Insert the beltclip into the holes on each side of the  
handset. Press down until it clicks.  
To remove the beltclip  
Pull both sides of the beltclip to release the tabs  
from the holes.  
HEADSET INSTALLATION  
You can connect an optional headset with a 3/32-  
inch (2.5-mm) plug. Contact RadioShack for a  
suitable headset.  
To connect the headset, open the rubber cover on  
the side of the handset, then insert the headset’s  
plug into the jack.  
When you finish using the headset, disconnect it  
from the handset and close the rubber cover to  
protect the jack.  
42  
 
TROUBLESHOOTING  
If your phone is not performing to your expectations, please try these simple  
steps first .  
Problem  
Solution  
Make sure the AC adapter is plugged into the base and wall  
outlet.  
The CHARGE/IN USE  
LED won’t illuminate  
when the handset is  
placed in the base.  
Make sure the handset is properly seated on the base.  
Make sure the charging contacts on the handset and base are  
clean.  
Make sure that the base antenna is in a vertical position.  
Move the handset and/or base to a different location away  
from metal objects or appliances and try again.  
The audio sounds weak  
and/or scratchy.  
Press CH/DEL in the Talk mode to help eliminate background  
noise.  
Make sure that the handset is not too far from the base.  
Check both ends of the telephone line cord.  
Make sure the AC adapter is plugged into the base and wall  
outlet.  
Can’t make or receive  
calls.  
Disconnect the AC adapter for a few minutes, then reconnect it  
Make sure that the handset is not too far from the base.  
The battery pack may be weak. Charge the battery for 24  
hours.  
The handset doesn’t ring  
or receive a page.  
The handset may be too far from the base unit.  
Place the base unit away from appliances or metal objects.  
Keep the handset away from microwave ovens, computers,  
remote control toys, wireless microphones, alarm systems,  
intercoms, room monitors, fluorescent lights, and electrical  
appliances.  
Severe noise  
interference.  
Move to another location or turn off the source of interference.  
The handset was picked up before the second ring.  
The call was placed through a switch board.  
The Caller ID does not  
display.  
Call your local telephone company to verify yor Caller ID  
service is current.  
Make sure the base unit is plugged in.  
The answering system  
does not work.  
Make sure the answering system is turned on.  
43  
 
Problem  
Solution  
Set the record time to either the one minute or four minute  
option.  
Cannot record any  
messages.  
The memory may be full. Delete some or all of the saved  
messages.  
The incoming messages may be too long. Remind callers to  
leave a brief message.  
Messages are  
incomplete.  
The memory may be full. Delete some or all of the saved  
messages.  
After a power failure, the  
outgoing message is  
deleted.  
Record your personal outgoing message again. The default  
message should remain.  
No sound on the base  
unit speaker during call  
monitoring or message  
playback.  
Adjust the speaker volume on the base unit.  
Make sure you’re using the correct PIN code.  
Cannot access remote  
call-in features from  
another  
Make sure that the touch-tone phone you’re using can transmit  
the tone for at least two seconds. If it cannot, you may have to  
use another phone to access your messages.  
touch-tone phone.  
If you still have problems, disconnect the phone. If other phones on the same line  
work properly, the fault is in this phone or its installation. If you cannot find the  
problem, take your phone to your local RadioShack store for assistance.  
44  
 
CARE  
Keep the phone dry; if it gets wet, wipe it dry  
immediately. Use and store the phone only in  
normal temperature environments. Handle the  
phone carefully; do not drop it. Keep the phone  
away from dust and dirt, and wipe it with a damp  
cloth occasionally to keep it looking new.  
Modifying or tampering with the phone’s internal  
components can cause a malfunction and might  
invalidate its warranty and void your FCC  
authorization to operate it. If your phone is not  
performing as it should, take it to your local  
RadioShack store for assistance.  
If the trouble is affecting the telephone lines, the  
phone company can ask you to disconnect your  
phone until you have resolved the problem.  
IMPORTANT  
INFORMATION  
This telephone has been tested and found to  
comply with all applicable UL and FCC standards.  
45  
 
FCC STATEMENT  
Your telephone compiles with Part 68 of the FCC  
Rules.Upon request, you must provide the phone’s  
FCC registration number and REN to your phone  
company. These numbers are on the base unit.  
Ô NOTE Ô  
You must not connect your  
telephone to:  
Your phone is not intended to be used with party-  
line systems. Connection to party line service is  
subject to state tariffs. Contact the state public utility  
commission, public service commission, or  
corporation commission for information. Ô  
coin-operated systems  
party-line systems  
most electronic key  
phone systems  
We have designed your phone to conform to federal  
regulations, and you can connect it to most  
telephone lines. However, each phone (and each  
device, such as a telephone or answering machine)  
that you connect to the telephone line draws power  
from the telephone line. We refer to this power draw  
as the device’s ringer equivalence number, or REN  
on the back of your phone.  
Some cordless  
telephones operate on  
frequencies that might  
cause interference to  
nearby TVs and VCRs.  
To minimize or prevent  
such interference, the  
base of the cordless  
telephone should not be  
placed near or on top of  
a TV or VCR.  
If you use more than one phone or other device on  
the line, add up all of the RENs. If the total is more  
than five (three in rural areas), your telephones  
might not ring. If ringer operation is impaired,  
remove a device from the line.  
In the unlikely event that your phone causes  
problems on the phone line, the phone company  
can temporarily discontinue your service. If this  
happens, the phone company attempts to notify you  
in advance. If advance notice is not practical, the  
phone company notifies you as soon as possible  
and advises you of your right to file a complaint with  
the FCC.  
Also, the phone company can make changes to its  
lines, equipment, operations, or procedures that  
could affect the operation of this phone. The  
telephone company notifies you of these changes in  
advance, so you can take the necessary steps to  
prevent interruption of your telephone service. Ô  
46  
 
SURGE PROTECTION  
Your telephone has built-in protection circuits to  
reduce the risk of damage from surges in telephone  
line and power line current. These protection  
circuits meet or exceed the FCC requirements.  
However, lightning striking the telephone or power  
lines can damage your telephone.  
Lightning damage is not common. Nevertheless, if  
you live in an area that has severe electrical storms,  
we suggest that you unplug your phone when  
storms approach to reduce the possibility of  
damage.  
47  
 
Limited One-Year Warranty  
This product is warranted by RadioShack against manufacturing defects in material and workman-  
ship under normal use for one (1) year from the date of purchase from RadioShack company-  
owned stores and authorized RadioShack franchisees and dealers. EXCEPT AS PROVIDED  
HEREIN, RadioShack MAKES NO EXPRESS WARRANTIES AND ANY IMPLIED WARRANTIES,  
INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,  
ARE LIMITED IN DURATION TO THE DURATION OF THE WRITTEN LIMITED WARRANTIES  
CONTAINED HEREIN. EXCEPT AS PROVIDED HEREIN, RadioShack SHALL HAVE NO LIABIL-  
ITY OR RESPONSIBILITY TO CUSTOMER OR ANY OTHER PERSON OR ENTITY WITH RE-  
SPECT TO ANY LIABILITY, LOSS OR DAMAGE CAUSED DIRECTLY OR INDIRECTLY BY USE  
OR PERFORMANCE OF THE PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WAR-  
RANTY, INCLUDING, BUT NOT LIMITED TO, ANY DAMAGES RESULTING FROM INCONVE-  
NIENCE, LOSS OF TIME, DATA, PROPERTY, REVENUE, OR PROFIT OR ANY INDIRECT,  
SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, EVEN IF RadioShack HAS BEEN  
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limi-  
tation of incidental or consequential damages, so the above limitations or exclusions may not apply  
to you.  
In the event of a product defect during the warranty period, take the product and the RadioShack  
sales receipt as proof of purchase date to any RadioShack store. RadioShack will, at its option, un-  
less otherwise provided by law: (a) correct the defect by product repair without charge for parts and  
labor; (b) replace the product with one of the same or similar design; or (c) refund the purchase  
price. All replaced parts and products, and products on which a refund is made, become the prop-  
erty of RadioShack. New or reconditioned parts and products may be used in the performance of  
warranty service. Repaired or replaced parts and products are warranted for the remainder of the  
original warranty period.You will be charged for repair or replacement of the product made after the  
expiration of the warranty period.  
This warranty does not cover: (a) damage or failure caused by or attributable to acts of God, abuse,  
accident, misuse, improper or abnormal usage, failure to follow instructions, improper installation or  
maintenance, alteration, lightning or other incidence of excess voltage or current; (b) any repairs  
other than those provided by a RadioShack Authorized Service Facility; (c) consumables such as  
fuses or batteries; (d) cosmetic damage; (e) transportation, shipping or insurance costs; or (f) costs  
of product removal, installation, set-up service adjustment or reinstallation.  
This warranty gives you specific legal rights, and you may also have other rights which vary from  
state to state.  
RadioShack Customer Relations, 200 Taylor Street, 6th Floor, Fort Worth, TX 76102  
12/99  
43-3827/43-3870  
UCZZ01394ZB  
07A03  
Printed in China  
RadioShack Corporation  
Fort Worth, Texas 76102  
 

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